Customer Service Shift Manager

Nicholas Kirk

*** ********** ***** *****, **** 740-***-**** ***********@*****.***

Objective

Experienced restaurant professional with 15-year background. Broad knowledge of kitchen operations, products and services. Interested in pursuing a management position in the future. Education

Diploma, 06/1997, Newark High School

Business Economics

Business Law

GPA 3.0

Skills & Abilities

People management, time management.

Team oriented, goal oriented.

Multitasking, work with little or no supervision.

Point of sales, customer service.

Certified trainer, organizational skills.

Experience

Kitchen Trainer Lancaster Wings - Bw3's March 2015 to Current Heath, Ohio

Prepare and cook food, train new kitchen staff, lead kitchen staff throughout shift, cleanliness of kitchen, inventory control, opening and closing of kitchen.

Sheeter Universal Veneer 2014 to 2015 Newark, Ohio

Run sheeter machine, catch veneered sheets of wood as they come out of machine, clean work area. Auto Technician Walmart 2013 to 2014 Heath, Ohio

Completed all oil changes, mounted new tires, tire repair, engine diagnostics, opening and closing of garage, cleanliness, customer service.

Shift Manager Bubba's Pizza 2012 t0 2013 Newark, Ohio

In charge of operations, prepare food, train staff, cash reconciliation, schedules, ordering inventory, opening, cleanliness, customer service, delivery of catering orders. Shift Manager Skyline Chili 1997 to 2012 Gahanna, Ohio

Started as employee, prepare food, customer service, drive thru, opening, closing and cleanliness. As Shift Manager, in charge of operations, managing staff, opening, closing, cleanliness, customer service, interviewing, training staff.

References Upon Request

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