System Analyst Medical Center

ASHLEY BOWDEN

801-***-**** • *********@*******.*** • 45 N 1000 W, Tooele, UT 84074

linkedin.com/in/ashleybowden • ashleybowden.weebly.com TECHNICAL GURU

Summary: A seasoned professional in the technology industry, boasting a solid decade of experience with a demonstrated flair for VPN, Microsoft Active Directory, Medhost, and Identity Manager. Exceptionally proficient in listening and multitasking, always keen to improve efficiency in all technological endeavors. Known for being a rapid learner who easily grasps new concepts, technologies, and systems. A proven problem solver, always seeking innovative solutions in complex tech environments. Committed to delivering seamless and efficient technology solutions to businesses, contributing to their overall growth and success. Passionate about utilizing technology to improve business operations, while also providing excellent customer service. Key skills: Computer Science • SQL • Communication Skills • SQL Server Management Studio • OpenShift Microsoft IIS • Wireshark • Windows Server • Microsoft SQL Server • Windows PowerShell Systems Administration • User Acceptance Testing • Installation • Resolution • Research Skills Operating Systems • Network Infrastructure • Research and Development • Education Experience Problem Resolution • Verbal Communication

SELECT ACHIEVEMENTS

Senior System Analyst, Mountain West Medical Center: Managed and resolved after-hours IT emergencies, minimizing downtime and ensuring continuous business operations

Senior System Analyst, Mountain West Medical Center: Played a key role in a successful disaster recovery effort, ensuring seamless business continuity during a critical period

Senior System Analyst, Mountain West Medical Center: Non-clinical Employee of the year 2019

Student Loans Senior Account Manager, Discover Financial: Top 10 agent within my department for several consecutive months

Lead Night Supervisor, Salt Lake Community College: Promoted to Lead Night Supervisor within 3 months due to strong leadership skills and excellent performance.

Seasonal Lead Crew Operator, Lagoon Amusement Park: Demonstrated leadership in high-pressure situations, effectively coordinating team efforts during peak season.

International Scholar Laureate Medicine 2012 Attended an abroad medicine program in Australia while participating in various volunteer activities at the Murdoch Children’s Hospital, Butterfly Foundation, Big Issue while learning about Australia’s Healthcare system

Millcreek Donation Drive Director 2002 Started a holiday donation drive for unwed teen mothers still in high school. CAREER HISTORY

RonnieKMusic, Tooele, UT 84074 2023 to Present

Marketing Manager

Mountain West Medical Center, Tooele, UT US 2016 to Present Senior System Analyst

D & M Paint Horses and Stables, Salt Lake City, UT US 1997 to 2016 Assistant Supervisor

Discover Financial, West Valley City, UT US 2013 to 2016 Student Loans Senior Account Manager

Salt Lake Community College, Taylorsville, UT US 2011 to 2013 ASHLEY BOWDEN 801-***-**** • *********@*******.*** Lead Night Supervisor

Ikano, Salt Lake City, UT US 2007 to 2008

Telecommunication Technical Support

Unisys, Salt Lake City, UT US 2005 to 2006

Corporate Helpdesk Support

EDUCATION & TRAINING

Scholar Laureate Program in Medicine, International Scholar Laureate (2013) Traveled to Melbourne and Sydney, Australia and studies various aspects of their Healthcare system. Exercise Science, Major: Exercise Science, Salt Lake Community College (2012) Exercise Science, Certified in Yoga Instruction and Group Fitness Instruction, Stress Management, Psychology, Business Marketing, Communications

Associates in Medical Assisting, Major: Medical Assisting, Eagle Gate College (2010) Certified in Phlebotomy and Intravenous Punctures, CPR and First Aid, HIPAA, Patient Privacy, Healthcare Law & Ethics, Coding, Medical Terminology

General Education, Weber State College (2004)

General Education, Computer Science, First Responder Training and CPR Certificatio, A+ Certifications, Computer Foundations, Criminology, Abnormal Psychology

General Studies, Major: General Education, Dixie State University (2003) General Education, Group Fitness Instruction, Computer Science, Philosophy, Interpersonal Communications High School Diploma, West High School (2002)

High School Diploma

PROFESSIONAL CREDENTIALS

Windows Fundamentals for IT Pros - Lynda.com

Secure Socket Layers - Lynda.com

Understanding IP Addresses - Lynda.com

Time Management Fundamentals - Lynda.com

Pratical Cybersecurity - Lynda.com

Network Troubleshooting - Lynda.com

IT Security Fundamentals - Lynda.com

Foundations of Networking - Lynda.com

Foundations of Cybersecurity - Lynda.com

Cisco Certified Entry Networking Technician - Lynda.com Advance topics in Cisco Routing - Lynda.com

Azure Active Directory for Developers - Lynda.com

Intro to Service Management ITIL 4 - Lynda.com

IT Service Management Foundationa: Tools - Lynda.com Social Media Marketing - Lynda.com

PRESENTATIONS

ASHLEY BOWDEN 801-***-**** • *********@*******.*** Spring Women’s Expo 2017-2023

Provided Tech Support for presenters and assisted marketing with promotions. Volunteer Afterschool Fitness Instructor 2011-2013 Instructed fitness classes for children in after-school programs. Gang Violence Conference 2002

Speaker at a conference regarding to teen pregnancy

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