Customer Service Engineering Support

Marilyn J. Hugh

* ******* ***.

Methuen, Ma. ****4

Cell: 339-***-****

*******.****@*****.***

Summary:

·Planner, Scheduler: With over twenty years of experience in lean and manufacturing environments.

·Worked in different types of clean rooms, with the suppliers, production control, engineers and, machine shops to make sure the parts required were in WIP, on hand, on the shelves, setting up blanket orders and having a close working relationship and hands on skills.

·Reviewed MRP, created, scheduled, released, kitted, backfilled, back flushed, and rolled up work orders daily for production along with other departments.

·Implement ECO’s and changes.

·Worked with production, documentation, QC, Customer Service, Sales, marketing, Finance, and Engineering, Shipping, Receiving and with other departments on a daily basis.

·Used updated Oracle database for daily inventory transactions, ECO’s and MRP system.

·Highly Proficient with Microsoft Office.

·Taught SAP and other programs to employees.

Skills:

SAP, Oracle, BPCS, AVANTI, Visual, Net Suite, Macola, MRP, Promise, Man Man, Microsoft Excel, Microsoft Word, Microsoft PowerPoint

Experience:

Lytron / Boyd: Woburn, Ma

Expeditor / Buyer April 2022-Dec. 2023

·Expediting materials for production and products that have unexpected shortages.

·Quote / negotiate pricing along aspects needed with suppliers.

·Implement purchase orders and modify them when needed.

·Contact suppliers and have good relationships with suppliers.

·Review MRP and order materials accordingly.

·Pull / issue materials for kits and jobs when needed.

·Work to help with engineering when needed.

·Search and find materials which are hard to source

603 HUDSON NH Aug 2021- Jan 2022 PRODUCTION PLANNER

· Responsible for the scheduling and releasing of raw stock to the production floor in a busy machine shop.

·Maintain production materials and ensure that production is following procedures.

·Review MRP and work off MRP.

·Work with Engineering on non-conforming materials.

Materion, Westford, Ma. Oct 2020 - June 2021

Production Planner

·Reviewed MRP

·Maintain production materials and ensure that production is following procedures.

·Review MRP and work from MRP.

·Work with Engineering on non-conforming materials and corrected incorrect bills of material.

·Added material step required into routings.

Parker Chomerics, Woburn Ma. Aug 2019 - Sept 2020

Buyer, Expeditor

·Reviewed MRP

·Purchasing materials for production and new products

·Expediting materials for production and new products

DCS Corp, Littleton, MA Nov 2018 - July 2019

Buyer, inventory controller

. Responsible for purchasing materials, RMA’s, materials incoming and making sure materials are delivered to production and Engineering on time.

Working with Finance to resolve issues.

Berkshire, Newburyport, MA Nov 2017- Aug 2018

Planner

·Responsible for the scheduling and releasing of raw stock to the production floor in a busy machine shop.

·Maintain production materials and ensure that production is following procedures.

·Work with Engineering on non-conforming materials.

BAE SYSTEMS, Hudson, NH April 2014 - Aug 2017

Mfg. Production Controller 2 ES Operations

·Reviewed changes and implemented changes with suppliers.

·Reviewed MRP created, scheduled, and released, orders for production along with other departments.

·Set up Kan ban on production floor.

·Maintained production materials and make sure that production is following procedures.

·Released Non conformant material for overview.

Innov-x / Olympus, Woburn, MA Nov 2010 – Jul 2013

Buyer / Planner

·Scheduled / released work orders for production.

·Reviewed MRP, created, scheduled, released, orders for production along with other departments.

·Purchase materials for production, Engineering as well as other departments.

·Reviewed changes / implemented changes with suppliers.

·Worked closely with engineering and research and development to facilitate the structuring of BOMs.

·Implemented ECOs, TDAs and DMRs, ensuring all corrective actions were taken when necessary.

·Responsible for material planning, purchasing and inventory levels of assigned components required to support the Manufacturing build process and service requirements, utilizing time phased standard MRP logic and/or other type(s) of specialized materials and inventory related systems and reports.

FLIR Systems, Billerica, MA Mar 2000 – Sep 2009

Material Coordinator / Planner / Manager

·Managed materials for the structuring of new products from conception to production.

·Responsible for the assemblies and completion of systems and line items orders for the ground product lines.

·Analyze count variances in work order.

·Supplied materials to other departments i.e., sales, marketing, engineering, and customer service.

·Reviewed MRP, created, scheduled, released, kitted, backfilled, back flushed, and rolled up work orders daily for production along with other departments.

·Managed the production lines flowing, while worked closely with the assembly lines, the machine shop, and other departments to ensure on-time delivery of quality products.

·Working with production on continuance improvement in the department.

·Red lines any changes which are required during production, contact engineering, and review the issue. Release TDA’s if required, while ECO is being implemented for quality assurance.

·Taught and wrote procedures to the employees for the implementation of SAP.

·Controlled the scheduling and regulation of Make Inventory as well as Kanban.

·Allocated work to the production floor for assembly.

·Worked closely with engineering and research and development to facilitate the structuring of BOMs.

·Implemented ECOs, TDAs and DMRs, ensuring all corrective actions were taken when necessary.

·Work closely with the appropriate people for on-time deliveries.

SIPEX, Billerica, MA Apr 1993 – Mar 2000

Planner III

·Complied with ISO 9001 and Lean Manufacturing standards.

·Maintained inventory levels for product, including the purchasing of material when required.

·Forecasted product line materials, dealing with:

·Outside assembly houses, both foreign and domestic, buy cards, kitting, shipping orders and freight forwarding.

·Prepared shipments and paperwork for the freight forwarder.

·Used updated Oracle database for daily inventory transactions, ECO’s and MRP system.

Education/Certifications:

·High School Diploma, Burlington High School, Burlington, MA 1981

·MIT, Electronics, Cambridge, MA 1987 – 1988

·AEI, Electronics, Woburn, MA 1988 – 1989

·ISO 9001

·Lean Manufacturing

·Kan ban certificate 2018

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