Customer Service Data Entry

Janea Montanez CCMA

Chester, PA, *****, US • 484-***-**** • *****.***********@*****.***

Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes. Excellent work ethic and dedication to excellence. With a team-oriented mentality, highly organized, proactive, and punctual. Eager to contribute my skills to the Healthcare Industry. Team building

Organization

Team Player

Regulatory compliance

Team Management

Customer service

Problem resolution

Safety and compliance

Budgeting

Clerical support

First aid

Team Leadership

Phlebotomy

Patient Management

CPR

Data entry

Direct patient care

Medical terminology

Medical Assisting - Certificate - 2024

All-State Career School - Essington Health Sciences Campus - Tinicum Township, PA Diploma - High School - 2012

Chester High School - Chester, PA

Housekeeping Supervisor - August, 2022 to Present

Microtel Inn, Ridley Park - rid, PA

Enforced proper and equipment usage to ensure adherence to safety protocols. Kept track of priorities and communicated with the maintenance team and management, strategically delegating tasks to ensure that they were completed on time.

Assigned housekeeping staff to specific shifts and room blocks based on their abilities and daily requirements. Facilitated improvements in workflow and room turnover with a hands-on, proactive management style. Delivery Driver - April, 2021 to August, 2022

Domino's Pizza - Philadelphia, PA

Was in charge of delivering food to the customer's location. Completed on-time deliveries by selecting the best and most efficient routes. Double-checked that the vehicle inspection stickers and registrations were up to date. Carefully loaded items into the delivery vehicle to prevent damage during transport. General Manager - January, 2020 to March, 2021

Five Guys - Philadelphia, PA

Improved operational success by hiring the right people, providing excellent training, adhering to food safety and sanitation regulations, and providing prompt customer service.

Was responsible for ensuring that every shift went as smoothly as possible. In charge of balancing cash registers, reconciling transactions, and depositing the establishment's earnings to the bank each. Conducted regular inspections of preparation and storage equipment to evaluate and maintain performance for cost-effective and safe operations. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

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