Customer Service, Data Entry, Zone Manage, Shipping /Receiving
Resume:
Lancaster, PA *****
******@*******.***
Deborah A. Hoffman
OBJECTIVE: To provide superior Customer Service and contribute to continued growth of your company
Education Hempfield High School, Diploma
EMPLOYMENT
Summit Service
8/2021-07/2024
Zone manager
approve weekly time cards
travel to stores for remodels/resets
Print planograms and tags weekly for store resets
Communicate with store managers daily
Facilities Use Specialist ABM / SDOL
06/2019/ 07/30/2021
Phone /Receptionist
File, Scanning, Copying, Emailing
Contact with Admin. Secretaries, Daily
Fuel invoices: Entering, Matching, and processing
Verify Identifications: Security /Issue Badges /ID cards for entrance to buildings
Compile /Prepare Reports/ Documents for Back Ground Checks
Requests for District Vehicles, in compliance with Penn Dot Verify Driver’s License
Waste Recycle, Scheduling pickups, Adding Pickups, Missed Pickups Verify the invoice is correct and enter in Spread Sheet
Maintenance Direct: Match work orders to invoices enter for processing.
Enter work orders for suppliers, teachers, Grounds Crew, and Maintenance Crew. Follow up on requests.
Equipment Files: Updating, Warranties,
FS Direct: Events, Reports, Agenda
FS Direct: Entering, Approving, Scheduling, Canceling Deleting, and Invoicing Events for all the buildings @ SDOL/ Community Events,
Scheduling Before / After School Programs
Print and distribute daily, Weekend,and after-school events
Check with custodians at each building for Fire Drills, and Yarnell Security calls. Log all calls
< Merchandiser, Kirchner’s Distributer
04/2018 to 06/2019
Drive daily with a company vehicle, Harrisburg, Carlisle, York, Lancaster, Hershey, Shrewsbury, Lititz
Build Displays
Receive and unload product
Maintain storage in the backroom
Inventory all stores when needed
Communicate with sales reps and managers daily
Collect checks from stores for payment deliveries
Merchandiser
01/2016 to 04/2018
Merchandise products for Goya in Walmart store
In Lancaster York, and Harrisburg Pa
Receive and unload product, Inventory deliveries
Maintain storage in backroom warehouse. Inventory
Pack out daily, set up and take down displays
Research ideas for layouts in store for displays
Communicate with Store managers daily
Heavy lifting continuously all day long
Make sure the product is full on shelf and displays
Upload pictures,and surveys on computer
30 Years Experience Trainee for new hires
Physical Workload
Assemble displays
08/2011 to 1/2016/ Worksmart, ERS, SAS Retail Merchandising, TPG Staffing
Work with Planograms to reset merchandise in Weis
Markets in Lancaster County, measure and change shelf heights
Add new items and take out discontinued product
Communicate with sales Reps and store managers daily
Team lead / Thrive in a paced enviornment
Tablet for paperwork and uploading pictures daily/surveys
Set up and take down displays
Make deadlines /detailed–oriented
Trainee for new hires
Billing Analyst
07/2006 to 09/16/2010 / Cadmus Communications-Cenveo, Lancaster PA $12.65Hr
Developed broad knowledge and experience producing invoices for the printing of journals, Data Entry
Revise invoices, Review invoices, and mail invoices to clients, AS400, Lotus
Executed tasks quickly and with high quality in a busy atmosphere
Communicated with clients daily
Filing, Billing
Office Clerk (Contractual Employee Performance Group)
1/2004 to 07/2006/ Armstrong World Industry (Shared Service Center) $12.50 Hr
My responsibilities were Data Entry, scanning, and archiving of Corporate Financial Records for all of Armstrong World Industry. Proficient in Word, SAP. Posted Insurance Payments to correct Retirees' Accounts, and sent Cobra forms to all Retirees for Armstrong.
Shipping Department/ Office Clerk (Contractual Employee PerformanceGroup)
7/2001 to 12/2004/ Amerimax Home Products, Lancaster PA. $12.50 Hr
My responsibilities were Data Entry, Completed customer call Pickups, Confirmed Shipments, and Transfers. Loaded trailers with power Jacks, Picked orders with MSI Machine
1/1982 to 7/2001 Giant Food Stores Lancaster, PA $35,000 Yr
MGR/ Sales/ Customer Service
Cashier/CS 1982-1986
Lead GM Associate 1986-2001
Controlling and Managing 40Thousand a week Department
Help Organize New and Existing Stores
Charge of Inventory Control /MSI Machine
Shipping and Receiving, Ordering daily
Trained Personnel to become Lead Associates
Maintained a High Gross Profit
Displayed Sales Merchandise
Communicated with Sales Representatives and Vendors Daily
Billing
Shrink
Mass merchandising, building displays, planograms, building shippers
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