Inside Sales Direct
Resume:
Michael Rynes
Naperville, IL **565
**********@*******.***
Summary of Qualifications
An experienced Application Engineer with proven ability to continually expand the customer base and increase sales. Researched and analyzed design proposals, specifications, manuals and other data to evaluate feasibility, cost and maintenance requirements of applications. Able to communicate effectively with all levels of personnel.
Work Experience
Inside Sales
Power Houe Tool, Inc. - Batavia, IL
April 2024 to Present
• Managed and oversaw direct sales quotes and orders of all company products
• Directly quoted to and obtained orders from customers and distributors in the U.S. and in many other
Countries
• Oversaw the assembly and shipment of products
• Technical guide for distributors and end users for resolving problems, planning upgrades and solving
multi-vendor issues and technical questions about the product’s specifications
• Coordinated orders and shipments with various departments, vendors and the customers
• Kept track of sales performance and goals to identify products that might benefit from new marketing
• Developed and maintained relationships with key customers and distributors, understanding their
business objectives
Account Manager
Cast Aluminum Solutions – Batavia, IL
January 2023 to March 2024
• Managed and oversaw direct sales quotes and orders of the CAST-X product line
• Directly quoted to and obtained large orders from customers in the chemical, aerospace,
pharmaceutical, food and semiconductor industries while assuring the correct and most efficient
delivery
• Technical guide for distributors and end users for resolving problems, planning upgrades and solving
multi-vendor issues and technical questions about the product’s specifications
• Coordinated orders and shipments with various departments and the customers
• Attended and presented at sales meetings with items pertinent to the success of the CAST-X product
line
• Kept track of sales performance and goals to identify products that might benefit from new marketing
• Developed and maintained relationships with key customers and distributors, understanding their
business objectives
Senior Inside Technical Sales Engineer
Yamada America - Arlington Heights, IL
January 2019 to December 2022
• Selected and quoted equipment for multiple industries including chemical, paint and pharmaceutical
• Quoted projects with specifications
• Created and updated procedures for the Sales Department
• Helped manage the Returns Department. Improved the functioning and speed of the department
• Managed the Trial Pump Program. Updated the information and procedures for the distributors and
Regional Sales Managers
• Became the expert in the company for powder pumps
• Coordinated shipments, delivery and system start-ups with the customers
• Investigated pump and system problems. Determined the cause and recommend solutions
• Attended and participated in sales meetings and training seminars with distributors and Yamada
Employees
Applications Engineer
Hidrostal Pumps - Aurora, IL
December 2015 to October 2018
• Selected and quoted equipment for municipal and industrial waste water applications. Mainly quoted
projects with specifications
• Tracked order progress at the Hidrostal factories in Switzerland and Peru
• Coordinated shipments, delivery and system start-ups with the customers
• Investigated pump and system problems, determined the cause and recommended solutions
• Attended and participated in sales meetings and training seminars to improve knowledge of the
products and industry
Inside Sales Engineer
Frick by Johnson Controls – West Chicago, IL
July 2013 to November 2015
• Selected and quoted equipment for refrigeration systems including compressors, condensers,
evaporators, vessels and heat exchangers
• Tracked order progress at the Frick facilities and our vendors
• Coordinated shipments, delivery and system start-ups with the customers
• Investigated equipment and system problems, determined the cause and recommended solutions
• Attended sales meetings and training seminars to improve knowledge of the products and systems
Applications and Sales Engineer
H.A. Phillips & Company - DeKalb, IL
November 2008 to July 2013
• Selected and quoted industrial refrigeration valves, vessels and components for the industrial and
commercial refrigeration industries
• Managed the returns department and improved the returned material procedure
• Attended conferences across the country and improved our presence there
• Conducted training seminars for employees and customers
• Investigated valve and system problems with customers, corrected the situation and made
recommendations for improvements
• Assisted with valve design changes and improvements
Application Specialist
Thermo Fisher Scientific - Barrington, IL
January 2007 to October 2008
• Sized and quoted pumps, flow meters and mixer for the municipal, commercial and industrial markets
to fit the process.
• Assisted in developing procedures to allow projects involving specifications and P&IDs to be quoted and followed up on
• Investigated possible new customers, OEMs and sales leads
• Verified chemical compatibility and system requirements• Assembled submittal data and O&M
manuals and providing pricing and general technical information
Education
Bachelor’s of Science in Mechanical Engineering
Illinois Institute of Technology - Chicago, IL
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