Jonas Verma
Palm Springs, CA *****
***********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
SLE Manager
Phoenix Rising Recovery Center - Palm Springs, CA
February 2020 to June 2021
My employment at Phoenix Rising Recovery began in February of 2020. I started as a Resident Aide at their Sober Living, and was soon promoted to manager. Duties included:
• Dispensing clients' medication
• Transporting clients to and from outpatient center for group therapy
• Ensuring safety/well being of clients throughout the day and reporting incidents if necessary
• Ensuring rooms and facility grounds are maintained and in order Mail Coordinator
Postal Palm Springs - Palm Springs, CA
May 2019 to April 2020
Duties as Mail Coordinator included
• Receiving incoming packages from different carriers (USPS, UPS, FEDEX Express/Ground, DHL) and checking them in our database to notify customers.
• Keep logs of daily volume
• Upload mail to digital mail service
• Distribute notification tags into according mail boxes
• Count Inventory
• Scan departing packages
• Make sure all packages are picked up by correct carrier
• Complete daily reports at end of day
• Copy keys
• Assist customers with picking up packages/boxes
Warehouse Associate
Vyaire Medical - Palm Springs, CA
February 2019 to June 2019
• Receiving, inventory control
• Moving received parts from dock to stock
• Verify inventory count and correct discrepancies using Pointman
• Pull parts for production line/sales orders
Operations Assistant Manager
QUALITY FABRICATION INC - Chatsworth, CA
April 2018 to February 2019
• Logged shipping and receiving information from in-bound and out-bound packages
• Responsible for spotting discrepancies using attention to detail
• Stage inbound shipments
• Match the PO's and part numbers on the work order with information on inbound shipment boxes
• Ensured the quantity and parts of order are fulfilled
• Created shipping labels and various documents, such as commercial invoices, SLI's, EEI forms for Customs on international orders
• Coordinate FedEx, UPS, DHL, Expeditors shipments
• Responsible for scanning documents, making copies, emailing correspondence with clients and third party transportation, and logistics
• Preformed picking responsibilities and maintained mandated picking rate as required Construction Laborer
Westlake Builders/ Paul Scheffner Dirt Services - West Hills, CA September 2014 to June 2018
• Responsible for workplace safety
• Cleaned possible hazards
• Responsible for laying foundation, landscaping, to framing houses, and demolition
• Operated hand tools and power tools
Associate
Taco Bell - Canoga Park, CA
June 2014 to January 2016
• Responsible for opening and closing duties
• Preformed cashier duties and customer service
• Took orders and expedited orders to limit wait times
• Responsible for receiving inventory and stocking freezer
• Cleaned lobby, restrooms, and kitchen area
Education
Certification in Computer Technology
West Valley Occupational Center - Woodland Hills, CA 2016 to 2016
GED in GED
West Valley Occupational Center - Woodland Hills, CA 2013 to 2013
Skills
• Bi-lingual (Fluent in French) (10+ years)
• Microsoft Office (9 years)
• Computer literate (10+ years)
• +45 wpm typing speed (7 years)
• Microsoft Outlook (3 years)
• Microsoft Excel (3 years)
• Windows OS (10+ years)
• Logistics
• Critical Thinking
• Customer Service
• CSR
• Construction (5 years)
• Manufacturing
• Labor (5 years)
• Hand Tools (5 years)
• Power Tools (5 years)
• Order Puller
• Loading
• Picker Packer
• Shipping
• Shipping Receiving
• Warehouse Associate
• Unloading
• General Labor
• Forklift
• English
• Case Management
• Intake Experience
Languages
• French - Fluent
Certifications and Licenses
CPR
June 2021 to June 2022
Assessments
Call Center Customer Service — Familiar
May 2019
Measures a candidate's ability to demonstrate customer service skills in a call center setting. Full results: Familiar
Customer Focus & Orientation — Proficient
May 2019
Responding to customer situations with sensitivity. Full results: Proficient
Scheduling — Proficient
May 2019
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.