Customer Service High Level
Resume:
JAN MARC T. CEREZO
405-***-**** **********@*****.*** New York City, New York 10037
To obtain a position where I could effectively apply my skills and knowledge that I have learned and give an opportunity to work productively in your company Customer Service and Communication Skills, Capacity to multi task under pressure, Quality writing skills, High level of responsibility and fast learning traits, Proficient in English and Filipino
Hard-working professional with experience in ingredient pairings, plating, food presentation, and nutrition. Frequently praised as adaptable by peers, I can be relied upon to help your team achieve its goals. JW Marriott San Antonio San antonio,
Texas
Pantry Garde Manger
09/2018 - 02/2019
Maintained high standards of sanitation while handling food items to prevent contamination.
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Adhered to safety protocols when using potentially hazardous kitchen tools or appliances such as deep fryers and ovens.
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Demonstrated ability to efficiently execute all aspects of pantry garde manger production, including preparation, plating, and garnishing.
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Demonstrated skill in portioning out food items for individual servings quickly and accurately.
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Mastered techniques for preparing a wide variety of salads, cold appetizers, hors d'oeuvres and desserts in accordance with established recipes.
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NCED Marriott Norman, Oklahoma
Pantry Garde Manger
02/2018 - 09/2018
Proficient in the use of various food preservation methods such as pickling, canning and freezing.
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Used creative presentation ideas when plating dishes to ensure customer satisfaction.
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Conducted regular inspections on stored foods to detect spoilage or expiration dates.
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Maintained high standards of sanitation while handling food items to prevent contamination.
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Gaylord Texan US
Food and Beverage Service/ Server
Assistant
11/2016 - 07/2017
Assist the servers by refilling beverages and water running food to the tables
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• Maintain composed, professional and calm attitude at all times
• Complete all side work as directed
• Assist in an entire effort
• Perform other duties as designed
Coordinate with other servers in ensuring proper services to guests and customers.
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Crown Regency Hotel and Towers Cebu
US
Food and Beverage Service
• Greet customers, make suggestions, answer and present the menu
• Take reservations and greet the take-out counter customers
• Answer all questions about beverages and the food Professional Summary
Experience
JC
• Ensure quality service in the dining room and serve meal
• Do all other tasks as required by the supervisor. WOFEX US
Student Volunteer
• Venue set up and set down
• Assists guest to their respective seminars.
University of Baguio US
Pastry Helper
• Ensure that all ingredients are complete
• Assessing inventory and supplies
• Maintaining safe and sanitary working conditions
• Helping develop recipes
• Suggesting alternative baking methods.
La Paula Healthcare Bergenfield, New
Jersey
Food Safety Manager
03/2019 - Present
Developed and maintained food safety systems to ensure compliance with HACCP regulations.
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Maintained records of all tests, inspections, reviews, assessments. conducted as part of a comprehensive food safety program.
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Monitored supplier activities to ensure that all purchased ingredients meet regulatory requirements.
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Trained staff in safe food handling practices, sanitation procedures, and personal hygiene standards.
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La Paula Healthcare bergenfield, NJ
Home Health Aide
03/2019 - Present
Assisted with activities of daily living including bathing, grooming, feeding, toileting and transferring of clients.
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Offered companionship and emotional support to clients while assisting with daily tasks.
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• Prepared beds and changed linens, maximizing patient comfort. Assisted patients with bathing and grooming to encourage personal hygiene.
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• Transported patients to bathroom and provided incontinent care. Successfully managed multiple tasks simultaneously while providing quality service to all clients in a timely manner.
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Utilized excellent time management skills to ensure that all assigned duties were completed within the specified timeframe.
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Bachelor of Science (B.S.) in Hospitality Management University of Baguio Baguio City, Benguet
December 2017
Relevant Coursework
• Management • Culinary
• Communication Skills (listening, verbal, written) • Flexibility/Adaptability
• Problem-Solving/Reasoning/Creativity • Computer/Technical Literacy
• Ability to obtain and process information • Ability to analyze Quantitative Data
• Ability to Work in a Team Structure Basic Bed making, Basic Cooking, Cocktail and Mock tail Mixing
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Education
Skills
Ms. Joanna Marie Victorio - School of International Hospitality and Tourism Management
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Sir. Alistair Cadias - School of International and Tourism Management
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• WOFEX (World Food Expo), Baguio Convention Center, 03/10/2016 - 03/12/2016
• Innovative Stage Decor Designs, University of Baguio Cafe Fernando, 11/09/2015
• 6th National Tourism and Hospitality Students Convention, CAP Convention Center Camp John Hay, 02/11/2015 Into the ART of BARISTA: Coffee Appreciation Seminar, Café Fernando, University of Baguio, Baguio City, Philippines, 11/20/2014
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Team Y.I.P.R.O Launching: Building Teamwork and Trust, University of Baguio, Baguio City Philippines, 08/05/2013
- 08/07/2013
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• Educational Tour: Cooking Demo, Chalet, Baguio City Philippines, 01/27/2013
• General Assembly and Skills Olympics, Baguio Central University, 07/27/2012 Gaylord Texan, 11/07/2016 - 05/07/2017, Food and Beverage Service/ Server Assistant, Assist the servers by refilling beverages and water running food to the tables., Maintain composed, professional and calm attitude at all times., Complete all side work as directed., Assist in an entire effort., Perform other duties as designed., Coordinate with other servers in ensuring proper services to guests and customers.
•
Crown Regency Hotel and Towers Cebu, 06/12/2015 - 07/30/2015, Food and Beverage Service, Greet customers, make suggestions, answer and present the menu., Take reservations and greet the take-out counter customers., Answer all questions about beverages and the food., Ensure quality service in the dining room and serve meal., Do all other tasks as required by the supervisor.
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WOFEX, 03/10/2016 - 03/12/2016, Student Volunteer, Venue set up and set down., Assists guest to their respective seminars.
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University of Baguio, 10/22/2016 - 10/23/2016, Pastry Helper, Ensure that all ingredients are complete., Assessing inventory and supplies., Maintaining safe and sanitary working conditions., Helping develop recipes., Suggesting alternative baking methods.
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• Rotaract Club Metro Baguio (RCMB), 08/2015 - Present, University of Baguio, Baguio City
• Bronze Medalist Stage Set-up, 04/21/2015, University of Baguio
• Certificate of Recognition, 03/01/2015 - 03/08/2015, Session Road in Bloom
• HRAB Competition 2016, with Diploma, Dessert Category **********@*****.***
• Food Safety Manager
References
Training
Ojt Training Work Related Experiences
Awards Affiliation Achievements
Email Address
Certifications
Contact this candidate