Customer Service Tax Preparer
Resume:
Jessica Granados
Education
**** *********** ******* ******
Degree in Business Administration.
(2007-2011). Guatemala, City.
Work Experience
Tax Preparer (2021-2024)
Seasonal
Job Description:
Prepare tax returns for individuals.
Interviewing customers to determine their income and expenses.
Tax planning and strategy development.
Tax compliance advice.
Inputting data from financial records into tax return software.
Guidance and support to customers.
2022 NANNY/BABYSITTER
Oneyda Arias/Cell 832-***-****
January 2016 to August 2022
2 children: From 1 and 3 years old to
6 and 9 years old.
Duties:
1.Prepare children’s meals.
2.Organize creative activities.
3.Schedule nap times.
4.Assist the children with homework.
5.Teach children appropriate social behavior.
6.Ensure children’s safety during indoor and outdoor activities.
7.Tidy up play areas.
8.Transport children when necessary.
2017 WALLSTREET INCOME TAX
Tax Preparer (2017-2020)
Seasonal and Part-Time
Tel.: 713-***-****
Job Description:
Customer service: answer calls, tax advice answer questions, follow up on each case, collect customer information. Make the tax return: ask questions to the client to determine and explain what is best for him (within the IRS regimens). Fill out all the required forms, inform the client of how much his refund will be. If the client accepts the proposal, all the documents are printed, the fee is charged, and a copy is delivered. Finally, the review process and electronic submission to the IRS is carried out.
2011 NUEVOS ALMACENES, S.A. –CEMACO-
Head of Treasury (2007-2011)
Treasury Assistant (2005-2007)
Guatemala, City
Job Description:
Manage cash flow, in charge to the general company s budget, forecast cash requirements and execute daily financing decisions, management of all the bank accounts of the company, establish and plan the annual budget, manage relationships with local and international providers and monitor timely payments, responsible for paying salaries, prepare company’s various cash flow forecasts and perform financial modeling, conduct benchmark studies of banks and their services to evaluate whether it fits Cemaco’s needs and requirements, meet with Financial and Banking advisors to discuss and plan the alternatives of prices for transactions, negotiate the exchange rate with the banks, daily relationship with subordinates involved in the process of manufacture and delivery of checks.
LLOYDS TSB BANK PLC
2004 Financial Department (2002-2004)
2002 International Department (2000-2002)
2000 Checking Accounts (1997-2000)
Specialized training:
CLEVELAND REPLAY NEIBORHOOD CENTER English courses (ESL). Pasadena TX.
CIAV / MARIANO GALVEZ UNIVERSITY
English courses. Guatemala, city.
CEMACO GROUP (NUEVOS ALMACENES, S.A.) Customer Service course. Guatemala, city.
BANCO G & T CONTINENTAL
International Commerce course. Guatemala, city.
NEW HORIZONS
MS Office course (Excel and Word). Guatemala, city.
LLOYDS TSB BANK PLC
Prevention of Money Laundering Seminar. Guatemala, city.
LLOYDS TSB BANK PLC
Continuous Improvement Seminar. Guatemala, city.
Work References:
Ana Lorena Campos
President Assistant, CEMACO
Phone: (502-****-****
Email:****************@*******.***
Maria Fernanda Jaramillo
Former CEO of CEMACO
Phone: 57-313-***-****
Email: *********@*******.***
Personal References:
Simone del Cid
Phone: 832-***-****
Margie Dobbins
Phone: 281-***-****
Roger Errasti
Phone: 713-***-****
CONTACT
Name: Jessica Granados
Address: 2211 E. Martha
Lane, Pasadena TX 77502
Phone: 409-***-****
Email: **************@*****.***
Professional
Bilingual
Eng 60% - Span 100%
Customer service skills
Proficient computer skills
Used of Ms Office
Personal
Discipline
Hard worker
Responsible
Honest
Organized
I would like to contribute to the success of the company, excelling in this field with efficiency, hard work, perseverance\ and discipline, while I establish a productive career for me.
Lane, Pasadena TX 77502.
Contact this candidate