Customer Service Specialist / Delivery Driver

M A R L O H U E R T A 661-***-****

*************@*****.***

P.O.Box 1088,

PROFESSIONAL SUMMARY Baker sfield, CA 93302

Order delivery Route planning

Truck unloading Manifest verification

DOT compliance Collect packages

Route deliveries Serve customers

Manage sorting Deliver mail

Scan parcels Coordination

Teamwork Customer relations

Prioritization

EXPERIENCE

Delivery Expert, Door Dash, Feb 2017 Current, Bakersfield, CA Loading, transporting, and delivering items to clients or businesses in a safe, timely manner. Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. Assisting with loading and unloading items from vehicles.

Delivery Driver, UPS, Nov 2021 Dec 2021, Bakersfield, CA Seasonal Helper, During Peak season at UPS.

Loading, transporting, and delivering items to clients or businesses in a safe, timely manner. Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. Assisting with loading and unloading items from vehicles.

Apple Technical Advisor, Conduent, Mar 2016 Mar 2018, Bakersfield, CA As an Apple Support Advisor, I supported many of the apple popular products, from iPhones to iPads to MacBooks to desktop Macs. As a customers' first point of contact, I was the friendly voice of Apple, providing world-class customer service, troubleshooting, and technical support.

MH

Hardworking and reliable individual focused on going above and beyond to support team and serve customers. Motivated to continue to learn and grow Professionally. I am a fast learner ready for anything you put in front of me, cause I can and will do the best job I can.

Jun 2009

Feb 2005

Jun 1999

EDUCATION

Cumputer Support Tech Diploma, Computer Science

Kaplan University Bakersfield, CA

Performed backups of client's data, operating system troubleshooting and installation, other software installation/removal. Provided client training on operating systems and supporting computer hardware. Repaired all manner of computer hardware problems. Install and perform repairs to hardware or peripheral equipment. Certification of completion of Real Estate Education, Real Estate Coldwell Banking School of Real Estate Bakersfield, CA Real estate. The course combines industry knowledge in the property market with business techniques. When you enrol for a degree in real estate, you will cover many topics, such as investing and financing in real estate, analysing the market, and appraising the market, among others.

High School Diploma, General Education

South View High School Hope Mills, NC

Education that is designed to develop learners' general knowledge, skills and competencies and literacy and numeracy skills, often to prepare students for more advanced educational programmes at the same or higher levels and to lay the foundation for lifelong learning.

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