Executive Assistant United States
Resume:
Shantelle Graham
Executive Assistant [ Wealth Builders Executive (WBE) - Nonprofit
Covington, GA 30016
********************@***********.***
Work Experience
Executive Assistant [ Wealth Builders Executive (WBE) Nonprofit
2013 to Present
Wealth Builders Executives offer the expertise that a proactive-oriented and market-opportunity seeking company needs to develop and enter new product distribution and new market segments in current and newer
markets. WBE partners provide a number of necessary services to the business community and to the public.
• Organize and provide documents, reports and information to executive partners and external clients in a
useful and well-organized manner
• Plan meetings and conference calls and arrange and manage meetings
• Take and compile minutes of the meeting.
• Perform basic bookkeeping activities.
• Create and maintain database records.
• Manage calendars.
• Plan and organize meetings and events.
Assistant Bakery Manager
Publix Supermarkets - Decatur, GA
July 2001 to February 2023
Publix Supermarkets is the largest and fastest-growing employee-owned supermarket chain in the United States.
Publix and our associates excel in community involvement, volunteerism and a commitment to our market areas and beyond. Publix's commitment to diversity has contributed to our success in being a great place to work and shop.
• Possess sound knowledge of hygiene and safety standards in the kitchen, and the discipline to enforce those
standards.
• Supervise a close-knit team.
• Ensure they are working accordingly to a tight production schedule that sets quotas for how much of a particular item that must
be produced each day.
• Develop and master the use of a large number of tools in order to produce quality baked items.
• Creative, as many bakers are expected to come up with original recipes for new baked goods
• Complete customer order forms completely and filed each one properly so that every order is filled on time.
• Possess the dexterity and technical ability necessary to operate a cash register, credit card machine, computer and pricing gun.
• Possess the necessary strength needed to lift large, heavy cakes and other baked goods as well as open and close heavy freezer and oven doors.
• Endure long hours of standing, walking around behind counters and bending to retrieve baked goods from display counters.
• Train new hires with preliminary work information
• Possess good communication skills and be able to work with the general public.
• Maintain patients with customers who are dissatisfied and understand when it is necessary to request assistance from a supervisor.
Office Assistant
Rhodes Furniture Stores - Decatur, GA
2000 to 2001
The Rhodes Furniture Company was a retail furniture company based in Atlanta, Georgia.
• Assumed a lead role in coordinating meetings and events with multiple managers/offices
• Efficiently handled multiple priorities and flexibly adapted to changing priorities and demands of management and clients alike.
• Maintained high levels of confidentiality in a professional manner.
• Monitored office equipment such as computers, phone systems and electronics and coordinated maintenance issues.
• Scheduled service and delivery appointments.
• Ordered, received, stored and distributed office supplies while accurately maintaining supply-inventory.
• Processed and reviewed routine paperwork (i.e. credit applications) and entered data into the database.
• Provided support and guidance to newly hired clerical employees and administrative staff.
• Utilizing arithmetic knowledge calculated & prepared & coded billings, and verifying receipts.
• With superior interpersonal and customer service skills, handled time-sensitive & stressful situations related to customers.
• Maintained awareness of all promotions and advertisements. Collection Agent
Collection Services - Charleston, SC
1999 to 2000
OSI Outsourcing Services Inc. is in the Adjustment and Collection Services industry in North Charleston, SC.
• Collect payments on past due bills.
• Create a list of people who have not made payments and organize list according to severity of delinquency.
• Call customers using the telephone.
• Inform clients of overdue accounts and the amount currently owed.
• Attempt to collect payment.
• Ensure all customer information is correct, including phone numbers and addresses.
• Set up repayment plans and the new terms of repayment agreements.
• Record new commitment to repay debt.
• Purge records if the debt has been satisfied.
• Follow federal and state laws dealing with debt collection.
• Print reports for management.
• Purge records from deceased people.
Education
Certification in Nonprofit Organization
Virginia College
Skills
• Office Management
• Event Planning
• Administrative Experience
• Pricing
• Personal Assistant Experience
• Driving
• Courier
• Customer service
• Communication skills
• Management
• Supervising experience
• Food service
• Pricing
• Cash handling
• Kitchen experience
• Cash register
• Clerical experience
• Office management
• Personal assistant experience
• Delivery driver experience
Certifications and Licenses
Driver's License
ServSafe
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