Sales Manager General
Resume:
Cord Lee
Kilgore, TX
***********@*****.***
Expert sales manager with 15+ years experience building a customer base to increase revenue and consistently exceed sales targets. Excellent communication skills with ability to build strong relationships and customer satisfaction. A thorough understanding of current market trends and competitors.
• Coaching skills.
• Ability to observe, evaluate, and give meaningful feedback.
• Strong analytical skills.
• Strategic planning abilities.
• Strong communication skills.
• Collaboration and motivation skills.
• Proficient in Dealertrack.
• Certified Auto Collision Estimator
Authorized to work in the US for any employer
Work Experience
General Manager/GSM
Stanley Auto Group - Gilmer, TX
December 2023 to Present
Duties:
- Develop and implement strategic plans to achieve company goals and objectives
- Manage day-to-day operations, including sales, service, and parts departments
- Ensure customer satisfaction through effective communication and resolution of issues
- Lead and motivate a team of employees to deliver outstanding performance
- Monitor financial performance and make data-driven decisions to optimize profitability
- Implement policies and procedures to maintain compliance with industry regulations Dealer Account Manager
Westlake Financial - Kilgore, TX
April 2023 to Present
• Prepare presentations and proposals to communicate company products and services to all levels of management within Independent and Franchise Dealerships
• Identify sales prospects and contact these and other accounts assigned to you
• Follow-up on new leads and referrals resulting from field activity in both independent and franchise dealers
• Develop, maintain and grow current and potential dealer partners within the Independent and Franchise Dealer communities
• Constant and effective communication via phone and in-person visits with dealer partners to train on current programs and fast funding requirements
• Provide solutions, rehash and restructure vehicle loans for approval in a profitable manner for Westlake and the Dealership Partners
• Assist with the preparation of sales contracts by educating the dealer on what is needed for proper verification by Westlake Financial
• Develop, maintain and understand sales materials and keep up to date on current financial product knowledge
• Participate in marketing events such as seminars, trade shows, and telemarketing events for independent and franchise dealers
General Sales Manager
Allstar Ford - Kilgore, TX
October 2020 to April 2023
• Passionate about customer retention and CSI in Sales
• Determined monthly and yearly forecasts in terms of unit sales, gross profit objectives, and departmental profits.
• Worked with each salesperson & manager to work on specific goals and objectives that are set and established.
• Created a positive sales culture for the team & create a “team” atmosphere focusing on employee retention.
• Conducted Sales meetings.
• Maintained a balanced inventory in new and used sales.
• Worked with the marketing department to create the best overall strategy that can help the dealership meets it goals in sales.
• Played an active role in the community
• Managed sales people
• Financing and closing car deals
• Responsible for all employees on the floor,
• Appraised trades
• Selling products upon signing
• Meet and greet customers
• Following up with past and potential customers
• Hire, train, supervise, and terminate sales staff by monitoring performance of department managers to create a safe and warm working environment
General Sales Manager/Finance Director
Excel Ford - Carthage, TX
December 2019 to September 2020
• Purchasing and selling used inventory, Maintaining a 90 day turn on inventory,
• Appraising trades
• Studying and following the market to make sure the correct inventory was on lot at all times
• Hiring sales staff and detail department
• Desking and financing car deals
• Meet and greet customers and following up with past and potential customers Estimator/Parts Manager
Burls Auto Collision Repair - Henderson, TX
August 2019 to December 2019
• Wrote estimates
• Ordered and received parts
• Filed Insurance claims
Finance Mgr/New & Used Sales
Raymond Motor Company - Center, TX
November 2017 to August 2019
• Opened dealership with new owners
• purchasing and selling used inventory
• Maintaining a 90 day turn on inventory
• Appraised trades
• Studying and following the market to make sure the correct inventory was on lot at all times
• Hiring sales staff and detail department
• Desk and financing car deals
• Meet and greet customers and following up with past and potential customers New & Used Car Manager
Yates Buick GMC - Henderson, TX
June 2014 to October 2017
• Purchasing and selling used inventory,
• Maintaining a 90 day turn on inventory and appraising trades
• Studying and following the market to make sure the correct inventory was on lot at all times
• Hiring sales staff and detail department
• Desking and financing car deals
• Meet and greet customers and following up with past and potential customers Used Car Manager
Fairway Ford Henderson - Henderson, TX
January 2011 to June 2014
• Purchasing and selling used inventory,
• Maintaining a 90 day turn on inventory and appraising trades
• Studying and following the market to make sure the correct inventory was on lot at all times
• Hiring sales staff and detail department
• Desking and financing car deals
• Meet and greet customers and following up with past and potential customer Finance Manager
Gabriel Jordan - Henderson, TX
September 2009 to January 2011
• Managing sales people
• Financing and closing car deals
• Responsible for all employees on the floor,
• Inventory control
• Appraising trades
• Selling products upon signing
• Meet and greet customers
• Following up with past and potential customers,
• Hiring and terminating sales staff
Education
Henderson High School - Henderson, TX
June 2019 to July 2019
Certification in Automotive Estimating
Vale- A Sedgwick Company - Arlington, TX
June 2019 to July 2019
30 hours towards Bachelor of Science in Kinesiology SFA University - Nacogdoches, TX
August 1989 to May 1991
Skills
• P&L Management
• Auto Estimating
• Sales Management (10+ years)
• Outside Sales (5 years)
• Purchasing (10+ years)
• Salesforce
• Pricing
• CRM Software (10+ years)
• Management (10+ years)
• Strategic Planning
• Operations Management
• Business Development
• Recruiting (10+ years)
• Process Improvement (10+ years)
• Relationship Management
• Analysis skills
• Negotiation (10+ years)
• Sales (10+ years)
• Contracts
• Windows
• Account Management
• Marketing
• Forecasting
Links
https://www.linkedin.com/in/cord-lee-540168272/
Certifications and Licenses
Auto Collision Estimating
Present
Motorcycle License
Contact this candidate