Customer Service
Resume:
Jan **** Current
Yulee, FL
Jan 2018 Feb 2021
Kings Bay, GA
Edith Breau
Professional Summary
Dedicated and compassionate self-starter with administrative and medical terminology experience with the desire to learn and improve. Dedicated to providing the best customer service. I am fully vaccinated and boosted for COVID-19. Authorized to work in the US for any employer.
Experience
Delivery Driver
Door Dash
Researched and traveled most direct route to deliver items on schedule. Reviewed orders before delivery and confirmed completeness and proper invoicing. Demonstrated reliability and punctuality to meet or exceed delivery deadlines and deliver goods on time to customers.
Leveraged GPS navigation systems and local knowledge to minimize travel time and fuel costs.
Handled bagged products with care and delivered in good condition to customers' locations.
Certified Medical Assistant
Starting Point Behavioral Healthcare
Performed injections under direct order and supervision from a Physician or APRN. Performed urinalysis and associated documentation for clients, developed and reviewed client treatment plans on an ongoing basis, answered phone calls, wrote triage notes and relayed messages to the nurses and doctor.
Worked with patients with varying degrees of mental illness. Prepared specimens for outside lab testing.
Certified Medical Assistant
Naval Base Health Clinic
Welcomed patient for examination, noted brief history or the reason for the visit in the patient's chart, take and record height, weight, and blood pressure, pulse rate, respiration, and temperature; assist the clinical staff in completing examination and procedures as instructed.
Follow universal precautions to protect self and patients, assist the medical staff in patient education, perform Relias and ESAMS training as assigned, stock exam rooms, obtain laboratory samples, and worked with active duty military, their dependents, and retirees.
106 Washington St, Saint Marys, GA 31558
********@*****.***
Oct 2013
New London, CT
Jun 2005
Norcross, GA
May 1983
Middletown, CT
Additional details
Foxwoods & Mohegan Sun
I spent a total of 16 years in the casino business; eight as a dealer of blackjack, roulette, poker, baccarat, and novelty games, five as a dual-rate supervisor, and three as a full-time supervisor
I have had extensive customer service training including service recovery from difficult situations
I provided an entertaining and fun experience for my customers by giving them the best customer service.
Education
Vocational Certificate in Medical Assistant: Medical Transcription Ridley-Lowell Business and Technical Institute
Certificate in Medical Transcription
Ashworth College
Mercy High School
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