great skills in customer service, adaptability and management skills

Contact Number: +639*********

Email: *************@*****.***

Address: Blk 28 Lot 38Castillion Homes PH-2 Pasong Kawayan ll, General Trias, Cavite, Philippines, 4107

PROFESSIONAL SUMMARY

Motivated Processor with 2 years’ experience in data encoding with solid history of surpassing productivity and quality targets. Promoted from Processor to Team Leader with 2+ years’ experience in handling staff. Successful in performing training observations and lead weekly team meetings to provide updates.

WORK EXPERIENCE

Team Leader Feb 2021 - Present

ADEC Innovations • Muntinlupa City, Philippines

Assisting Escrow Officer’s task, Collecting and Data Entry of information. Perform training observation. Lead weekly team meetings to provide updates. Processor Mar 2019 - Feb 2021

ADEC Innovations • Muntinlupa City, Philippines

Process and enter information in to the database.

Office Representative Sep 2018 - Jan 2019

MMDA (Metro Manila Development Authority) • Quezon City, Philippines Represent one of the wrecker companies based at MMDA. Collect payments from car owners towed by wrecker due to parking violations. Issue official receipts upon payments of ticket violations.

Assistant Mechanic Nov 2017 - Jul 2018

VHM Car Repair Shop • Binan City, Philippines

Provide support to Lead-Mechanics working in automotive repair shops by directly helping with repair and maintenance related tasks.

Customer Service Assistant Apr 2016 - Aug 2016

Primer Group of Companies • Tagaytay City, Philippines Interact with customers on a daily basis. Handling customer complaints. MBU/SC Oct 2015 - Feb 2016

Hyperhome Corp. • Tagaytay City, Philippines

Guiding customers to the items they need. Replenishing the grocery shelves when items go out MARK KEVIN DIWA

of stocks. Helping customers load their groceries into vehicles. Cook/Service Crew May 2013 - Apr 2014

Sinangag Express Food Corporation • Tagaytay City, Philippines Cook of the Restaurant. Work night shift and day shift alternatively. Perform cleaning work, mopping and sweeping floor area. Perform other duties as assigned. EDUCATION

Primary

Divine Child School • Malabon City, Philippines

Secondary

La Purisima Concepcion Academy • Malabon City, Philippines Diploma in Computer Electronic Technician

S.T.I. COLLEGE • Caloocan City, Philippines

Undergraduate

SKILLS

Ability to quickly learn new concepts and skills. Available for all shifts, extended hours and weekend assignments. Team player and passion for helping others. Knowledgeable in use of internet, email, fax machine, copier, Operating System Windows XP, Windows ME, Windows 98 and 95, Desktop Publishing MS Office 2003, 2000, 1998 & 1995.

Contact this candidate