Health Services Home

P

SUMMARY

Multi-faceted Administrative and Healthcare Professional with a broad range of expertise gained via exemplary service in various high-pressure settings. Self-starter that has worked independently and as part of a dynamic team. Goal oriented and results driven.

SKILLS

Patient Outreach

Health education and appraisal

Safety compliance and precautions

Patient Health Counseling

Health services coordination

Healthcare management

Healthcare consultation

Physical Assessments

Medical Coding

Preventive health practices

Environmental public health

Home health services

Health and safety regulations

Data collection and entry

Implementing and Planning

Phlebotomist Lab support

EXPERIENCE

Owner and Licensed Aesthetician at Volo Aesthetics and Skin

Self Employed/ Mar 2014 to May 2020

Maintained state and local compliance to safe health standards.

Collaborated in business community with education and training opportunities.

Created agendas and communication materials for client services related to issues in the healthcare and Aesthetics field.

Demonstrated self-reliance by meeting and exceeding workflow needs.

Improved profit margins by streamlining operations.

Negotiated competitive vendor contracts and budget management.

Improved customer satisfaction by finding creative solutions to problems.

Performed site evaluations, customer surveys and team audits.

Illustrated results of planning feasibility and community studies to educate the community and personal clients on Aesthetics in the healthcare field.

Infectious disease and control protocols.

PCU Unit Coordinator

Kingman Regional Medical Center/ Sep 2016 to Jan 2018

Provided excellent service and attention to customers when face-to-face or through phone conversations.

Educated patients and families on treatment strategies and at-home care.

Coordinated care with physicians and other clinical staff to deliver comprehensive services.

Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.

Cultivated working partnerships with patients and medical staff members, using feedback and clinical data to improve quality care and patient outcomes.

Conducted patient assessments and diagnostic tests to provide physician with important patient health information.

Administered palliative care in outpatient settings ranging from assessment to development and implementation of care plans.

Promoted healthy lifestyle choices to reduce re-emergence of painful or dangerous health choices like tobacco, drug or alcohol.

Completed daily chart audits and assessed clinical records

Addressed unit staff concerns, resource management, allocation of responsibilities and optimized workload management.

Managed and provided leadership to help staff with direct and indirect patient care and telemetry monitoring.

Counseled patients and caregivers, providing emotional, psychological and spiritual support.

Back Office Medical Assistant and Supervisor

Women’s Health and Wellness / Apr 2011 to Feb 2014

Conducted patient interviews to gather health history, vital signs and information about current medical issues.

Prepared patients for physician by explaining process.

Contributed to efficient office operations by triaging patients by severity of medical complaint.

Purchased supplies and managed inventory for office operations

Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.

Streamlined back office services for clients to promote proper functionality and positive user experience.

Improved productivity by managing accounts, coordinating itinerary and scheduling client/leadership appointments.

Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.

EDUCATION AND TRAINING

Licensed in Medical Aesthetics: Medical Aesthetics

G Skin And Beauty Institute Mar 2016

Henderson, NV

Completed professional development in Medical Aesthetics

CERTIFICATIONS

Medical Aesthetics AZBOC Certified

Contact this candidate