Customer Service Data Entry
Resume:
Nathanaelle Jean-Pierre
Framingham, MA
**********************@*****.***
SKILLS
Clinical Experience Microsoft Office Data Entry Customer Service Cash Handling Adaptable Client Communication Flexibility Retail Operation Languages
English, French, Haitian Creole
EXPERIENCE
Walmart, Framingham, MA Associate Cashier
December 2023 - Current
● Adaptable team member consistently meeting business demands by maintaining a flexible schedule and willingly taking on extra shifts.
● Proactively assisted customers with inquiries and requests, delivering high-quality service to enhance their shopping experience.
● Maintained impeccable standards in merchandise presentation and organization within front lanes, contributing to a visually appealing and efficiently managed store environment.
● Cultivated customer loyalty and drove consistent sales through a combination of friendly service and comprehensive product knowledge.
● Demonstrated exceptional accuracy in handling cash, check, and credit card transactions while operating the cash register, ensuring seamless financial transactions for customers and the business alike. Shaws, Sudbury, MA Product Department Associate
June 2023 - December 2023
● Prepared and arranged fresh fruit products, including cutting fruit and assembling fruit bowls, ensuring quality and presentation standards were consistently met.
● Managed inventory and restocking of fruit products in refrigerated displays, optimizing product availability and freshness for customers.
● Collaborated with team members to maintain cleanliness and organization in the product department, contributing to a positive shopping environment for customers.
Chez Vivie Boutique, Port-au-Prince, Haiti, Store Manager June 2010 - April 2023
● Managed day-to-day operations of a family-owned bodega/store in Haiti for 13 years, overseeing all aspects of inventorymanagement, customer service, and business administration.
● Successfully increased profits year over year through strategic pricing, product selection, and customer engagement techniques.
● Implemented inventorymanagement systems resulting in a 25% decrease in stock shortages and a 30% increase in inventory turnover rate.
● Cultivated strong relationships with customers, leading to a loyal customer base and increased sales revenue.
● Through effective management and business growth, generated sufficient profits to fund the construction of a family home and support personal education expenses.
EDUCATION High School Diploma College Interfamilia, Class of 2018
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