Los Angeles Chief Operating

Sarina Rodriques

FACHE, MSH, CCSM, CLS, MT (ASCP) DLM

**** ***** ***** **** ******, Los Angeles, California 90035 818-***-****

************@*****.***

Executive in Healthcare Management and Practice Management

30+ years’ success leading laboratory focused initiatives for the healthcare industry

Repeated success guiding sizable, cross-functional organizations and management teams in the strategic review of industry best standards. P&L operations for Pathology groups with significant shareholder value. Operations expert with emphasis in advanced and innovative technology and automation. Expert presenter and businessperson; able to forge solid relationships with internal and external clients and build consensus across multiple organizational levels. Stabilizer with exemplary forecasting expertise.

Highlights of Expertise

Strategic Business Planning

P&L experience with strong EBITDA

Building organizations/outreach programs

Cost Reduction and Avoidance

Contract Development / Negotiations

Crisis Management

Workflow and Throughput Mapping

Process Redesign / Change Management

Staff Development Programs

Team Building and Leadership

Technology and Total Lab Automation

Revenue Cycle execution

Professional Experience

MutliCare, Tacoma, WA (Jan 1, 2024 to Current)

Regional Director for the Puget Sound Region

Responsible for all Laboratory Operations at 7 locations including Tacoma General, MaryBridge Children’s Hospital, Good Samaritan Hospital, Auburn Medical Center, Covington Hospital, Allenmore Hospital and Gig Harbor ASC.

Simple Laboratories, Chicago, IL (Jan 9, 2023 to Nov, 2023)

Chief Operating Officer- Contract Position

Responsible for all Lab and Billing operations at main location, including management of Jackson Park Hospital Laboratory and 100 Long Term Care Facilities’ laboratory services. Company merged with Lifescan and eliminated the COO Position.

Pathology Specialist of Arizona, ClinPath Associates and Pathology Billing Services (August 5, 2019 to August 25, 2022)

Chief Operating Officer for the largest Private Practice Group in Arizona. Report directly to the Board of PSA and CPA. Run all operations for three companies, including managing the largest pathology group in the State of Arizona. PSA is a partnership organization that includes five pathology groups and has the sole contract with Banner Healthcare/Laboratory Services of Arizona and Sonora Quest Laboratories. ClinPath Associates has the remaining contracts with Arizona Hospitals for 2 Dignity facilities, all Abrazo and Steward Health facilities and several ASCs, Clinics and Dermatology practices in the greater Phoenix area. In addition, PSA owns PBS which managed by this role and performs all pathology billing for the five groups under PSA and globally bills three major payers for SQL. PSA has a complex structure and continues to grow through its partnership.

P&L operations of the partnership with consolidated revenue of $53m and EBITDA north of $7.2m.

Led the groups through COVID-19 pandemic with no loss in revenue and staff/pathologist due to lay-offs. Acquired PPP-Loans and multiple HHS funding to secure financial stability.

Negotiated a revised contract with United Health Care Commercial and improved rates from 116% of Medicare to %127.

Actively involved in implementation of Digital Pathology throughout the Banner System with first phase installation of Spot Cameras for case consultation.

Recruitment support for over twenty plus pathologists including onboarding and credentialing into the system.

Corrected revenue discrepancies between partners that resulted in ~$600K savings per year for the group.

Identified ~$900,000 in missed revenue for Electrophoresis Professional Read by pathologists.

Increased Technical Component reimbursement from hospital clients by 2-3%.

Improved recording of Part-A activities resulting in additional revenue for all groups.

Brought in two new health systems to the group with additional revenue in Part A and Part B payments.

Executed the group’s first strategic planning retreat and established a roadmap for the future.

Implemented a new billing software system with XIFIN in ~8 months which will result in more efficiency through automation.

Improved shareholder value by 15%, improved total compensation and Long Term Disability Coverage

TSR Laboratory and IT Consulting Services (April 2015 to Current)

President and CEO, Senior Consultant Provide executive-level leadership at various healthcare organizations to successfully accomplish high impacting strategic initiatives. Consulting engagements overlap with multiple organizations and requires a high degree of multitasking and extensive organization skills.

Client List (short list)

Palomar Health, San Diego, CA- July 2023-Dec 2023

Legacy Health, Portland, OR- July 2022-April 2023

Rush University Health System, IL

Northshore and Northwest Community, IL

Partner’s Healthcare, MA

Quest Diagnostics

LabCorp

Cone Healthcare, NC

Cleveland Clinic Avon Hospital, OH

Hackensack Meridian, New Jersey

Wellforce, MA

Spectra Laboratories, CA, and NJ

Pacific Diagnostics Laboratory part of Cottage Health Systems, CA

Valley Medical Center, WA

Mt. Sinai, NY

Regulatory Support for Accreditation and Interim Management during a RFP process for potential sale, JV or Management Service Agreement.

Project manager for multi-hospital implementation of Hematology and Chemistry total Automation systems that resulted in overall productivity and cost reduction improvements.

Strategic review and recommendations for a multihospital systems laboratory in NY including >1,400 FTEs with savings resulting in the range of $7-10M per year.

Consolidation and integration of several large health systems in the New York, Boston and North Carolina regions with Core, Micro and Anatomic pathology laboratories.

Market research and review for outreach growth opportunities including supporting the development of proformas and business plans.

Development and execution of several RFPs for lab management partnerships, reference laboratories, information systems and capital planning.

Spearheaded a 9-month project to successfully open a laboratory for a 340-bed hospital.

Held responsibility for analyzing and reviewing laboratory operations, focusing on lean management and cost reduction.

Successfully completed review of vendor automation contracts and cost analysis to develop return on investment that resulted in a 7-year savings of $4 Million.

Coordinated efforts for complete review of laboratory utilization and insourcing testing that results in greater value to lab and the hospital resulting in savings ranging from $0.5M to >$2.2M.

Developed and executed an RFP to integrate and consolidate three instances of laboratory information systems across the East and West coast locations where 130,000 requisitions are processed per day.

Successfully supported laboratory director to develop staffing models and operational efficiencies because of the sale of their outreach program. Billable volumes >1,200,000 with >58FTEs.

Development of benchmarking tools to support the industry with productivity monitoring and expense evaluation to get in front of reimbursement challenges facing organizations.

Valuation of the laboratory marketplace for a venture capital firm in the Dominican Republic.

Hoag Memorial Hospital Presbyterian, Newport Beach, and Irvine, CA (January 2012 to April 2016)

Held administrative and strategic responsibilities at a progressive community based multi-hospital system.

CORPORATE ADMINISTRATIVE DIRECTOR- Pathology & Laboratory Medicine

Oversaw two hospital laboratories with combined volume of 1.7 million billable tests, gross revenue of $200 Million and a $30 Million expense budget.

Lead a hospital wide project on leadership rounding using George Hoag as the pivotal role model for engaging with employees and patients. Helped to train from line manages using tool kits.

Lead a team of 160 FTEs and over two hundred employees while working in partnership with ten contracted pathologists.

Contributed greater than $3.5 Million in savings to support Hoag’s response to healthcare reform as part of cost excellence initiatives.

Developed a business plan and executed a partnership with San Diego Blood Bank to operate Hoag Donor Services with savings over $1 million annually and increased donor incentives and blood supply in the community.

Successfully justified Microbiology automation and rapid diagnostics with a return in investment that brought excellent value based care to the organization.

Addressed OSHA inspections and responses as part of a hospital wide investigation that was focused on safety and environmental issues.

Directly worked with facilities planning, environmental services and food services as part of the leadership team who reported to SVP of real-estate, facilities, and operations.

Children’s Hospital, Los Angeles, Los Angeles, CA (December 2008 to December 2011)

Administrative responsibilities for the premier academic and research based Children’s Hospital of Los Angeles.

ADMINSTRATIVE DIRECTOR and PATHOLOGY PRACTICE ADMINISTRATOR

Oversaw Pathology and Laboratory department with $80 million in charges, $30 million in operating expenses and 1.8 million in annual billable tests.

Led a team of 200 FTEs working in partnership with fifteen faculty members.

Developed competitive fee schedules to win managed care contracts.

Negotiated instrument interfaces and improved charge capture by successfully incorporated all point of care testing into the electronic medical record and achieving 100% billing and result reporting to increase charges for both the hospital and medical group by an additional $80-100K per month.

Spearheaded efforts to raise additional $300K in collections annually due to improved billing for medical group, coding corrections and capture of lost professional charges.

Successfully led inspections and licensing surveys from College of American Pathologists (CAP), The Joint Commission (TJC), Department of Health Services (DHS), FDA, AABB and CLIA. Responsible for laboratories that were FDA, AABB, ASHI, FACT accredited.

Directed an outreach program and improved revenue collections. Program reaches over thirty miles into the community providing pediatric phlebotomy and laboratory services.

LABORATORY OPERATIONS MANAGEMENT POSITIONS (June 1997 to November 2008)

Cedars-Sinai Medical Center, Beverly Hills, California March 2007 to November 2008)

Responsibility for anatomic pathology in the largest nonprofit hospital on the west coast, in partnerships with thirty pathologists, 51 employees in surgical pathology (48,000 cases), cytology (18,000 cases), electronic microscopy (2700 cases), and autopsy services (120 cases).

Supported an academic program with twenty residents and eight fellows.

Designed and streamlined the phases of construction for the anatomic pathology laboratory.

Century City Doctors Hospital, Century City, California (October 2004 to March 2007)

Executed the building of an innovative brand new hospital laboratory from ground zero to a state of art best practice showcase site.

Achieved complete implementation of a total automated laboratory achieving DHS/CLIA licensing.

Efficiencies in automation had a 3-year ROI due to labor and resource savings using LEAN principles.

Dignity Healthcare, Van Nuys and Glendale, California (June 1997 to October 2004)

Implemented standardized Charge Masters across all Catholic Healthcare West hospital laboratories.

Implemented Cerner Millennium Bi- campus LIS system with multiple foreign system interfaces in less than 11 months.

Created a customer service center, allowing for highly skilled licensed staff to focus on patient care work while providing higher level of support for internal and external customers seeking laboratory information. Able to capture metrics and proactively raise service levels.

Managed in a union and non-union hospital Pathology/Laboratory while maintaining greater than 100% productivity with a standard of 0.11 Hours/UOS.

TECHNICAL AND CLINCIAL POSITIONS (January 1991 to June 1997)

Client Services Supervisor (1995 to 1997) Unilab (now part of Quest Diagnostics), Tarzana, California

Quality Assurance Supervisor (1994-1995) Pathology Associates Laboratory, West Los Angeles, California

Clinical Lab Scientist, Generalist with specialty in microbiology and hematology (1991-1994) Saint John’s Hospital, Santa Monica, California

Education & Credentials

Master of Science in Health Systems Management, 2004

Rutgers University, Newark, New Jersey

Bachelor of Science in Biology and Medical Technology, 1991

California State University, Northridge, California

Certifications and Awards

Fellow in the American Colleague of Healthcare Executives (FACHE)- 2013

Six Sigma/ Lean Green Belt Certified - 2006

Diplomat in Laboratory Medicine (DLM)- ASCP board exam- 2005

Clinical Systems Management (CCSM)- UMDNJ- 2003

Executive Management Certificate – Notre Dame University- 2003

Development Dimensions International (DDI) Facilitator and project leader, 2003

CLS License (#35806), 1992

Medical Technologist (MT)- ASCP board exam -1992

Affiliations

American College of Healthcare Executives (ACHE) member

Clinical Laboratory Management Association – Past Board member and author of the Finance Chapter for Body of Knowledge for Clinical Laboratory Managers

American Society of Clinical Pathologist (ASCP)

American Association of Clinical Chemistry (AACC)

Speaker and Author (most recent)

DLM Exam prep course- Finance section

Finance courses at CLMA Knowledge lab conferences

Laboratory Automation implementation

Reference laboratory Utilization

Clinical ladders and succession planning

Strategic planning and presenting the value of the laboratory

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