Front Desk Appointment Scheduling

Lillian Delgado

Address **** *********** ** *** *****, TX

Cell 832-***-****

Email *****************@*****.***

Objective:

With 25 years of experience, I’m seeking to obtain a leadership role in the medical field where I can showcase my knowledge and become a successful asset to the company.

Professional Experience

Woodlands Heart and Vascular- Medical Assistant, room patients, perform vitals. measurements to do EKGS. Schedule patients for vein procedures. November 2022- Present

Family physicians of Texas –Duties include Front Desk, Insurance verification and financial counseling. Closing credit card machine answering various phone lines. Verify benefits schedule ENT visits, ultrasounds, labs, EKG. May 2015- November 2022

Northwest Diagnostic Clinic- Imaging scheduler MRI, CT explain procedures to patients in both English and Spanish to help ensure clarity. August 2014- April 2015

1960 Family Practice- Appointment scheduling, answering 12 phone lines, checking in patients. Explain the MRI, CT, Ultrasound and Mammography procedure to patients. Filing and Faxing. November 2013- August 2014

Care for Women- Front Desk Reception, answering phone calls, appointment scheduling, business office and insurance verifications. Also closing daily balance sheets alongside credit card machines. April 2011- June 2, 2012

The Hand Center- Answer phones, appointment scheduling, and verifications, enter demographics. Check in and checkout patients, medical records, Disability forms, order office supply (inventory). Collect Co-pays, keep new patient logs and balance money. Send billing at the end of the day. Assisted in Collections department, surgical coordinator, and financial counselor. March 2005- March 2010

KSF Orthopedics- Front Desk Receptionist answer busy phone lines, scheduling appointments, collect payments for co-pay and enter benefits, balance batch at the end of the day. September 2004- March 2005

Humble Family Practice- Answer high volume phone calls, appointment scheduling. Verification of insurance benefits, checking patients in out. Closing Balanced sheets. February 2002- March 2004

Northeast Primary Care- Answer phones and filing, verifications of insurance benefits. Appointment scheduling in front office. October 2001- January 2002

North I-45 Open MRI – Receptionist/clerk Appointment scheduling, answering 12 phone lines, check in patients. Thoroughly review the process of the MRI, CT, Ultrasound and Mammography to patients. January 2001- September 2001

James P. Zucconi – Answering 10 phones lines, filing, appointment scheduling, faxing, insurances verification, typing, billing and ordering materials, custodian of medical record. August 1998- January 2001

Skills-Computer skills using Microsoft word excel, outlook, Internet skills, Bilingual (Spanish), medical manager, and c-soft software, faxing, multitasking phones, filing, Misys, E-Clinical system. NextGen EMR/EHR, Vischart, RealMed, Outlook.

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