**.*********@*****.***
Oyo Residences, Makati City,
Philippines
Certificate in Business Planning
and Wealth Management
Ateneo De Manila University
April 2018 - October 2018
Bachelor of Science in Hospitality
and Tourism Management
University of Saint Louis Tuguegarao
June 2009 - April 2013
Excellent Customer and Client
Service
Troubleshooting
Administrative Work
Calendar Management
Travel Arrangement
Customer Relationship
Management (CRM)
Canva
KVCore
EDUCATION
EXPERTISE &
ADMINISTRATIVE SKILL
CHARLY MABBORANG
C u s t o m e r & C l i e n t S e r v i c e E x p e r t / A d m i n i s t r a t i v e A s s i s t a n t
Experiences
August 2022 - March 2023
Concentrix Philippines l 2F Spark Place, P. Tuazon Boulevard, Cubao, Quezon City, Metro Manila,
Philippines
Customer Service Officer II
My career objective is to leverage my extensive 10 years of experience in customer and client services, casino industry, sales and business development, call center operations, and administrative work to deliver exceptional customer and client satisfaction. I am seeking to grow professionally in a customer and client-facing role where I can utilize my strong interpersonal skills to develop relationships and add value to the organization. I am dedicated to providing top-notch service and am committed to continuously improving and expanding my skill set in order to excel in this field. I am eager to contribute to the success of a company and am confident that my experience and expertise will be an asset to any team.
Year 2022 (Part time International Clients )
Paul Rogers l 95747 Roseville California, USA .
*******************@*****.***
Bita Goodman l Los Angeles California, USA
Appoinment Setter
December 2021 - December 2022
Aqua SmartGuard l Ground Floor YMC Bldg. 2320
Don, Chino Roces Ave Ext, Makati, 1232 Metro Manila Business Development Associate
March 2021 - November 2021
Teleperformance Philippines l 6/F SM Aura Tower,
McKinley Pkwy, Taguig City, Metro Manila
Customer Care Expert
Experiences
Reference
Let me know if you need a list of my character
references. So, I can provide. Thank you.
Year 2014 - October 2018
Sociedade de Jogos de Macao l Avenida de Lisboa,
4號, no.2-4, Macao, SAR
Customer Service Associate
English
Filipino
Basic Cantonese
LANGUAGE