Shyann Grimes
Denton, TX *****
*********@******.***
Dedicated student looking for a challenging learning experience that will allow the use and growth of administrative skills, interpersonal abilities and career advancement. Authorized to work in the US for any employer
Work Experience
Crew Member
Chipotle Mexican Grill - Roanoke, TX
January 2024 to Present
Lessons Manager
Guitar Center - Lewisville, TX
July 2023 to November 2023
• Manage calanders for over 10 employees
• Recruit new students daily - making outbound calls to do so as well
• Provide guidance to instructors, their schedules (both teaching and non-teaching schedule), and students by coordinating lessons schedules with availability of the instructors Customer Experience Specialist
ECI Software Solutions - Roanoke, TX
November 2022 to July 2023
Front line in customer relations
Process cases in a timely manner
Basic troubleshooting with customers
Knowledge on 30+ softwares
Communication through teams with different teams
Receptionist/Administrative Assistant
Traci Johnson CPA - Southlake, TX
September 2021 to November 2022
• Answering phones
• Greeting clients
• Payroll for multiple companies with over 50+ employees
• Data entry
• Balancing and reconciliation of over 20 client accounts
• Filing of client paperwork
Team Member
Cinemark - Roanoke, TX
August 2020 to September 2021
• Greeted guests
• Prepared food
• Answered phones
• Opened and closed store
• Monitored each theatre
Education
Associate in Arts (AA) in Business
Tarrant County College - Fort Worth, TX
May 2022 to Present
None
Byron Nelson High School - Roanoke, TX
August 2018 to May 2022
Skills
• Office experience
• Front desk
• Multi-line phone systems
• Calendar management
• Data entry
• Typing
• Phone etiquette
• Microsoft Excel (2 years)
• Computer literacy
• Customer service
• Organizational skills
• Administrative experience
• Computer skills
• Bookkeeping
• Software Troubleshooting
• Technical Support
• Help Desk
• Troubleshooting
• Microsoft Windows
• Microsoft Outlook
Languages
• English - Expert
Certifications and Licenses
Microsoft Excel
Microsoft Outlook
Driver's License
Food Handler Certification
Non-CDL Class C