Customer Service High School
Resume:
Banesa Quintana
**** **** **, *******, *****, *8574, US
******************@******.***
Professional Summary
+ Dedicated to providing excellent customer service.
+ Committed to providing a clean and pleasant environment for all customers and visitors.
+ Quick learner with a strong desire to contribute to dynamic teams.
* Professional with a positive attitude who is available to work a variety of hours.
+ Communication skills + Organized
+ Customer-oriented ‘+ Speak English and Spanish
+ Customer service
Education
High School - 2016
Sharyland Pioneer High School - Mission, TX
Work History
Substitute - November, 2023 to Present
Region One Education Service Center - Edinburg, TX
* Cover for primary teacher
+ Worked with kids of all ages
+ Worked with kids with different disabilities
+ Helped direct students with morning drop offs
+ helped escort children to bus/cars while going home
+ Helped attend activities provided by schools for students indoors/outdoors
Customer Service Assistant - February, 2022 to October, 2022
Barri financial group - Alton, TX
+ Spoke with customers about their concerns about products or services in order to resolve issues and
increase sales,
* Pay attention to the needs of my customers.
+ Was in charge of processing cash and credit payments in a timely and accurate manner.
+ Maintain contact with clients.
+ Was the main point of contact for customers, management, and the sales team.
+ Cashed checks, pay utilities bills, transfer money, sell lottery, send and receive money from bank.
+ Answer phone calls in English and Spanish to customer best of help.
Security Guard - August, 2021 to January, 2022
Black hawk - McAllen, TX
+ Used electronic gates to control vehicle and pedestrian traffic entering the building grounds.
+ Kept track of employee activities and ensured that they complied with security regulations.
+ Patrolled the property and monitored surveillance equipment, including cameras, to keep the premises
and personnel safe.
+ Greeted guests professionally and courteously in order to create a welcoming environment while
keeping safety in mind.
Receptionist - August, 2017 to October, 2017
Kid Around Therapy - McAllen, TX
+ Scheduled and confirmed appointments and meetings.
+ Make appointments and keep track of them on a calendar.
+ Checked in and out visitors.
+ Answered the phone and completed paperwork.
+ Call patients to confirm appointments.
+ Call transportation if needed for patient.
+ Greeted customers and visitors in person as well as over the phone.
Housekeeper - June, 2016 to April, 2018
Perales housekeeping - Open, TX
+ Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
+ Removed waste paper and other trash from premises to designated area
+ Gathered trash and relocated garbage cans from kitchen areas to garbage collection stations.
Disinfected and mopped the bathrooms to keep the facilities sanitary and clean.
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