Customer Service Outside Sales
Resume:
Haley Wallace
Bowling Green, Ky *****
************@*****.***
Summary:
Dedicated and results-oriented professional with a proven track record in retail operations, team leadership, and outside sales. Skilled in providing exceptional customer service, driving sales growth, and leading teams to achieve organizational goals. Adept at inventory management, project oversight, and building strong client relationships.
Professional Experience:
Key Holder/Store Associate - Hope House
August 2023 - March 2024
Provided exceptional customer service, addressing inquiries, complaints, and issues with professionalism.
Managed stock levels, restocked shelves, and conducted inventory counts.
Handled cash transactions, processed payments, and operated cash registers and POS systems.
Created visually appealing displays to attract customers and promote products.
Collaborated with colleagues to achieve store goals, trained new employees, and provided ongoing support.
Outside Sales Representative - Best Choice Roofing
September 2022 - July 2023
Generated leads, prospecting new clients, and closing deals in the residential roofing sector.
Negotiated contracts, pricing terms, and service agreements to meet client needs and company goals.
Built and maintained relationships with homeowners, property managers, and contractors.
Conducted product presentations and demonstrations to showcase roofing materials and services.
Team Lead - Plant Partners
March 2021 - December 2022
Supervised and motivated a team of employees to achieve productivity and quality targets.
Oversaw plant planograms, maintenance schedules, and customer service initiatives.
Provided training on plant care techniques, safety protocols, and customer interaction skills.
Liaised with clients to understand their needs and provided tailored solutions.
Implemented projects, organized tasks, and ensured deadlines were met to exceed client expectations.
Skills:
Customer Service Excellence
Inventory Management
Cash Handling and POS Operations
Visual Merchandising
Team Leadership and Training
Project Management
Sales and Negotiation
Relationship Building
Market Analysis
Microsoft Office Suite
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