Customer Service Truck Driver

Md Shemul Ahmed

Date of birth: **/**/**** Nationality: Bangladeshi Gender: Male

Phone number: +968-******** (Mobile) Email address: ***.***********.**@*****.*** Address: Oman (Home)

Dedicated and reliable professional with a passion for delivering exceptional service. Possessing a strong work ethic, I thrive in fast-paced environments and excel in meeting deadlines. Skilled in navigation and logistics, I am adept at managing multiple tasks efficiently. A team player with excellent communication skills, I am committed to ensuring customer satisfaction at all times. 2022 – CURRENT Oman

DELIVERY DRIVER AL YAQOOBI GOLDEN TRADE COFFEE SHOP. EST

• Execute timely and accurate deliveries of coffee products to various destinations.

• Maintain a clean and organized delivery vehicle, ensuring product quality and safety.

• Provide courteous and friendly customer service, enhancing brand reputation 2014 – 2022 Oman

TRUCK DRIVER LOCAL

• Operated commercial trucks for local deliveries, adhering to traffic regulations and safety standards.

• Managed loading and unloading procedures, ensuring the safe transportation of goods.

• Maintained vehicle logs and performed routine maintenance checks to ensure optimal performance. 2009 – 2014 Bangladesh

DRIVER HANIF INTERCHANGE

• Safely transported passengers to their destinations, following designated routes and schedules.

• Provided exceptional customer service, assisting passengers with inquiries and ensuring their comfort.

• Upheld strict adherence to traffic laws and company policies, prioritizing passenger safety. Bangladesh

UNDER SECONDARY SCHOOL

Mother tongue(s): BENGALI

Other language(s):

UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken

production

Spoken

interaction

ARABIC A1 A1 A1 A1 A1

ENGLISH A1 A1 A1 A1 A1

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user ABOUT ME

WORK EXPERIENCE

EDUCATION AND TRAINING

LANGUAGE SKILLS

Driving Licence: A1

Driving Licence: B

Driving Licence: C1

Basic Computer Email Gmail Research Internet User Social Media Mobile Application User Navigation Food Applications

DIGITAL SKILLS

DRIVING LICENCE

MD SHEMUL AHMED

Subject: Applying for the position of driver

Dear Hiring Manager,

I am writing to express my interest in the driver position at Company, as advertised. With over 14 years of diverse experience in the transportation and delivery sector, I am confident in my ability to contribute effectively to your team. My extensive background in driving, coupled with my dedication to providing excellent customer service, aligns perfectly with the requirements of this role.

In my current role as a Delivery Driver for Al Yaqoobi Golden Trade Coffee Shop. Est in Oman, I am responsible for executing timely and accurate deliveries of coffee products to various destinations. I have honed my skills in maintaining a clean and organized delivery vehicle, ensuring that the product quality and safety are never compromised. My commitment to providing courteous and friendly customer service has not only enhanced the company's reputation but has also resulted in positive feedback from our clients. These experiences have equipped me with the skills necessary to handle a wide range of delivery scenarios, ensuring that each package reaches its destination safely and on time. Prior to this, I worked as a Truck Driver for local deliveries in Oman for eight years. During this period, I operated commercial trucks, managed loading and unloading procedures, and maintained detailed vehicle logs. My adherence to traffic regulations and safety standards was paramount in ensuring the safe transportation of goods. Additionally, I performed routine maintenance checks, which minimized downtime and ensured the optimal performance of the vehicles. These responsibilities have ingrained a strong sense of accountability and attention to detail in my professional conduct.

From 2009 to 2014, I was a driver for Hanif Interchange in Bangladesh, where I safely transported passengers to their destinations. I followed designated routes and schedules, provided exceptional customer service, and adhered strictly to traffic laws and company policies. This role required a high level of interpersonal skills and the ability to remain calm and focused under pressure. Ensuring passenger safety and comfort was always my top priority, and I am proud to have maintained a stellar safety record throughout my tenure. I am particularly drawn to Company due to your commitment to excellence and your reputation for providing outstanding service. I am eager to bring my extensive driving experience, strong work ethic, and passion for customer service to your team. I am confident that my skills and

(Oman)

***.***********.**@*****.*** +968-******** background make me a perfect fit for this role, and I am excited about the opportunity to contribute to your company's success.

Thank you for considering my application. I look forward to the opportunity to discuss how my experience and skills can benefit Company. Please feel free to contact me at Phone Number or via Email Address to schedule an interview.

Kind regards

Md Shemul Ahmed

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