United States Front Desk
Resume:
Rita Long
Eligibility Referral Specialist
Glouster, Ohio, United States
***********@*****.***
www.jobcase.com/p/rita.long53
SUMMARY
I'm a very dependable Love spending time with my family. Every day is an opportunity to teach or learn new things. I like that feeling I get when I have done something to help someone and see the smile on their faces that they really appreciate it even if it’s making a phone call for them. WORK EXPERIENCE
March 2022-December 2023
Eligibility Referral Specialist
Athens County Job and Family Services
Millfield, Ohio, United States
Answered phones and took applications for SNAP (food assistance), TANF (cash assistance), and Medicaid for families in need. Also worked on paper applications for the same services. Worked at the front desk while another co- worker was off sometimes gave me a face to put with name., very humbling experience. August 2020-March 2022
Office Manager
Path Behavioral Health
Athens, Ohio, United States
Answered phones, scheduled patients appointments with therapist and case managers, set up new patients after entering information into the computer, collecting payments, and all billing information and then verifying with insurance company. Ordered all supplies for office. Cleaned office every day. And did trash on Wednesdays. On Fridays collected bread from Heiners and gave out to homeless, and people that wanted it. Didn't know how many homeless people there was in our area.
●Was able to overcome my own anxiety by canvassing to spread the word about the company and what we did. November 2019-February 2020
Phlebotomist / front desk
Stagecoach Family Medicine
Logan, Ohio, United States
Worked at satellite stations in Logan at Hopewell Health and then when they hired Hospitals to cover was moved to Grove City to another Doctors office. Drew blood and kept the supplies for our lab and Dr's to collect tests. Entered lab orders from Dr. into computer using the EHR System. July 2000-October 2019
Phlebotomist
Athens Medical Lab
Athens, Ohio, United States
Drew out patient, nursing home, and home bond patients. Centrifuged blood draws, ran HgbA1C, urinalysis, and set up cultures for lab techs to read the next day. Did Stat call out on weekends, rotated weekend coverage with 2 other phlebotomists. Company closed.
●19 years of experience.
EDUCATION
2019-2021
Hocking College
Nelsonville, Ohio, United States
2019-2021
Business Management
Hocking College
Nelsonville, Ohio, United States
Took business management to help husband start his company of Lawn Care. Took all classes required.
• Business Management
2017-2019
Social work
University of Colorado
United States
-2000
Tri-County Adult Career Center
Nelsonville, Ohio, United States
Tri-County Adult Career Center
Nelsonville, Ohio, United States
Took Anatomy & Physiology, Medical Terminology, studied the heart and veins. Had to have 200 successful venipunctures and 50 finger sticks and 20 heel sticks on infants before taking test to be a Certified Phlebotomist. Graduated in June 2000 and took test in December 2000. Passed and was certified through American Society of Phlebotomy Technicians.
• Anatomy & Physiology, Medical
1973-1986
Trimble High School
Glouster, Ohio, United States
Trimble High School
High School
August 1973 - May 1986 • Glouster, OH
Completed all classes required of me to graduate
SKILLS
Medicaid Forecasting Cash Management Laboratory Clinical Laboratory Outpatient Care Phlebotomy Case Management Medical Office Medical Terminology Organizational Skills Billing Order Processing Data Entry Telephone Skills Office Management Medical Record System Calendar Management Detail Oriented Multitasking Time Management Training/Teaching SNAP Insurance Order Supplies Homeless Services Canvassing Hospital Nursing Home Home Care Conflict Resolution Persuasion Skills
CERTIFICATIONS
Phlebotomist
LANGUAGES
English - Intermediate
WORK AUTHORIZATION
I am authorized to work in the following countries:
• United States
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