Quality Control Customer Service

*DANIEL PACHOL

Edmonton, AB ***********@*****.*** 825-***-****

HIGHLIGHTS

• Strong verbal and written skills while doing Quality Control wrote reports in regard to deficits, communicated with trades, and followed-up on outcomes

• Ability to organize and prioritize tasks to be accomplished in order to maximize productivity and minimize downtime

• Demonstrated time-management skills with the ability to meet deadlines while maintaining a high level of quality

• Customer service skills, speaking with customers to ensure satisfaction, gathering pertinent information to assess their needs, and reviewing invoices and paper work as needed

• Experienced driver, with a clean class 5 driver’s license ORGANIZATIONAL & TECHNICAL SKILLS

• Well-developed ability to diagnose problems and determine the appropriate action

• Track record of identifying labor, material, and time requirements by studying specifications, construction plans, or through visual inspection of job required

• Able to set and meet objectives while also able to manage competing demands

• Strong attention to detail displayed while working as a quality control inspector COMMUNICATION & INTERPERSONAL SKILLS

• Experience working in a team setting and remains highly effective while working independently

• Good interpersonal skills, experienced at building mutually beneficial relationships

• Leadership skills, supervised and directed the daily activities of crews of tapers

• Mentorship skills, provided training to new employees on all job duties and safe work procedures EMPLOYMENT EXPERIENCE

Quality Control 2021 to 2023

Empire Drywall, Edmonton, AB

Subcontractor 2005 to 2021

Empire Drywall, Edmonton, AB

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