Customer Service Medical Assistant
Resume:
Akyrique Nicholson
Shreveport, LA *****
***********@*****.***
A hardworking individual who loves helping and being challenged.
• Good Communication
• Taking Initiative
• Passionate
• Hard Worker
• Motivation Speaker
• Leadership
• BLS/CPR/First Aid
• Medical Assistant Certification Number #230398
Authorized to work in the US for any employer
Work Experience
Medical Assistant Externship
Ear, Nose & Throat AMC Center - Shreveport, LA
November 2023 to December 2023
140 Hrs Clinical Externship…I have experience giving injections, scheduling appointments, face sheets, setting up patients rooms, etc.
Barista
Starbucks - Shreveport, LA
April 2022 to June 2023
Make different coffee beverages hot and cold, work cash register, prep food and drinks. Bake food, operate drive thru window and provide good customer service. Plasma Processor
CSL Plasma - Shreveport, LA
January 2022 to March 2023
Processing plasma units and packing plasma units for pickup Data Analyst Agent
General Dynamics Information Technology - Bossier City, LA March 2022 to January 2023
Answer phone calls while providing good customer service while assisting customers with their FEMA applications and other services
Sales Representative
AT&T - Bossier City, LA
July 2021 to November 2022
Provide good customer service while helping customers with their phones, bill, installments etc Server/Waiter
Olive Garden - Shreveport, LA
March 2019 to July 2021
Take guest orders, fold silverware and provide good customer service, make non-alcoholic drinks and alcoholic drinks and carry orders out to customer tables Plasma Processor
TELECRIS PLASMA RESOURCES - Shreveport, LA
February 2019 to February 2020
Process plasma, stage and pack plasma, clean, work on donor machines & document files Customer Service Representative
Teleperformance Humana Insurance - Shreveport, LA
January 2017 to June 2019
Job duty is to answer phone calls to assist customers with their insurance plans and sign none members up for the best affordable insurance plans
Assembly Line Worker
Frymaster - Shreveport, LA
November 2016 to December 2017
My job was work work assembly line building manifolds, keys, and helping & learning other things Receiving Associate
Bass Pro Shops - Bossier City, LA
January 2015 to January 2017
Carry out orders, unload trucks, load trucks, put up merchandise in warehouse, stock store merchandise and provide good customer service
Grocery Clerk/Stocker
Kroger Stores - Shreveport, LA
May 2013 to February 2016
Duty was to work cashier, help bag customer groceries and stock store merchandise and greet customers...also a courtesy Clerk
Customer Service/Stocker
Famil Dolar Centenary
March 2011 to May 2013
Duties were to unload the truck, stock the items on store shelfs and clean store and work cash registers Education
Associate's degree in Medical Assisting
Ayers Career College - Shreveport, LA
October 2022 to Present
Associate in Criminal Justice
McCann School of Business and Technology - Shreveport, LA September 2014 to August 2017
High school diploma in High school
Woodlawn Leadership Academy Shreveport - Shreveport, LA August 2009 to May 2013
Skills
• Customer Service
• Leadership
• Cash Handling
• Food Service/Food Safety
• Retail Sales/Merchandising
• Assembly
• Inventory Control
• Supply Chain Experience (1 year)
• Hospitality
• Customer service
• Serving
• Sales
• Cash handling
• Cooking
• Cash register
• Leadership
• Retail sales
• Typing
• Assembly
• Warehouse experience
• Heavy lifting
• Barista experience
• Front desk
• Windows
• Freight
• EMR systems
• Internal medicine
• Vital signs
• Computer skills
• Clinic
• EHR systems
Certifications and Licenses
Forklift Certification
Certified Medical Assistant
CPR Certification
October 2023 to October 2025
BLS Certification
Driver's License
CNA
Contact this candidate