Customer Service Team Leader

JANELLE SHEFFEY

i

% (***/***-**** & janellesheffeya7@smaitcom @ shirley, new york 11967

MESSE

Experienced candidate with vast background in customer service roles. Possesses extensive knowledge of policies,

procedures, and regulations related to customer service. Consistent hardworker and able to provide fast and accurate

Service, as well as Being able to recognize and resolve customer complaints, Committed to providing outstanding

‘customer service and maintaining an efficient and organized workplace.a team leader and erica thinking skills

birthdate:07/08/2007

Oe

+ cash Handling + Product Recommendations

+ Payment Processing + Payment Collection

+ Customer Service + Customer Assistance

© Order Taking + issue Resolution

* Conflict Resolution * Inventory Control

+ Complex Problem-sohing + Teamwork and Collaboration

* Organizational Abilities * Decision Making Aptitude

* Telephone Etiquette + Multitasking Capabilities

+ Basic Math Competence + Effective Communication

+ Problem Solving Abilities

EX i ky

Jul 2022 Aug2022 CASHIER Feb 2024

Splish Splash, riverhead, new york HIGH SCHOOL DIPLOMA

+ Operated cash register and accurately \illam Floyd High School,

processed payments, returns, and mastic, new york

exchanges.

Relevant Coursework

+ Maintained cleanliness of the checkout area

by cleaning counters, shelves and windows

graduate june 2025

+ Performed opening and closing procedures, uehis i Heeor

such as counting cash register, restocking, en

and leaning Extracurricular Activities

‘Track & Feld Tear

Contact this candidate