Customer Service Security Officer

Arlandus Williams

Arlington, Texas ***** – 702-***-**** – ********@******.***

QUALIFICATIONS PROFILE

Warehouse professional with computer skills and experience in forklift driving, material handling, packaging, loading and unloading. Security officer with customer service experience while preserving peace and lawful regulations in the hospitality industry.

AREAS OF EXPERTISE

● Security ● Pallet Jack Shipping and Receiving

● Forklift ● Material Handling ● Load and Unload

● Packaging ● Customer Service ●Microsoft Office Programs

PROFESSIONAL BACKGROUND

Watauga Middle School

Security Guard

August 2023-Present

Assure the safety of the children and staff members

Make sure school is secured and doors are locked.

Transport children to the office when informed and assist staff when needed

Forklift Operator/Material Handler

IAC - International Automotive Components - Arlington, TX October 2020 to January 2023

● Add components to lines of boards and fabrics for the headliners for Cadillac Escalades and GM SUV’s.

.

Packer

Amazon.com - Irving, TX May 2020 to October 2020

● Prepared, inspected and secured packages for shipment from the warehouse.

Security Officer

Excalibur hotel and casino - Las Vegas, NV February 2014 to April 2020

● Maintained order and safety in a casino atmosphere, concert and annual events.

● Prevented underage gamblers from gaining access to the casino floor.

● Verified all jackpot payoffs, all hopper fills and reserve re-impressments.

● Routine patrol for vehicle safety

● Completed incident reports and/or other reports as necessary.

● Resolved guest complaints in a pleasant and courteous manner.

● Provided assistance to Metro PD on occasion if crisis occur at the hotel for guest safety.

Security Officer

LVH - Las Vegas, NV May 2012 to February 2014

● Facilitated harmony and safety in a casino atmosphere, concert and annual events.

● Prevented underage gamblers from gaining access to the casino floor.

● Validated all jackpot payoffs, all hopper fills and reserve re-impressments.

● Regular patrol for vehicle safety

● Completed incident reports and/or other reports as necessary.

● Solved guest complaints in a pleasant and courteous manner.

● Aided Metro PD on occasion if crisis occur at the hotel for guest safety.

Security / Customer Service

Playdrome Cherry Hill Bowling Center - Cherry Hill, NJ September 2005 to June 2011

● Inhibited alcohol and outside food from entering the Center.

● Checked identifications to ensure there was no underage drinking.

● Attended to any confrontations.

Musician

Bethany Baptist Church - Lindenwold, NJ February 1995 to June 2011

● Percussionist

Motor Vehicle Inspector

Alliance Inspection Management (AiM) - Long Beach, CA April 2008 to September 2010

● Performed vehicle inspections at customer's home or office and dealerships.

● Quality of inspections.

● Documented and recorded vehicle damages

● Utilized handheld computer, camera and software.

● Transmitted inspection results and pictures immediately upon completion of inspection.

● Communicated with Area Supervisor, lessees, clients, and dealership personnel.

Forklift Operator

National distribution center/NFI - Barrington, NJ June 2000 to April 2008

● Operated a forklift to pull orders.

● Performed shipping and receiving duties.

● Loaded and unloaded merchandise from vendors.

EDUCATION

Hubbard High School - Chicago, IL

September 1979 to June 1982

Certifications and Licenses

Forklift Certification

Contact this candidate