Health Insurance Agent
Resume:
CORTLIN COLLINS
PROFESSIONAL SUMMARY
Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service.
SKILLS
Business Planning
HIPAA Compliance
New Agent Training
Policy Changes
Service Marketing
Customer Account Review
Medicare Insurance
Negotiation
Claims reporting systems
Document Control
Life Insurance Sales
Records Maintenance
Client Consultations
Customer Engagement
Upselling
Health insurance
Licensed Insurance Agent
Health Insurance Sales
Client Interviews
Leads Prospecting
Client needs analysis
Customer Complaint Resolution
Industry Regulations
Customer follow-up
Policy Knowledge
Account Management
Auto insurance
Insurance Coverage Verification
Policy Renewals
Property and Casualty Insurance
Life Insurance
Insurance Eligibility
WORK HISTORY
Affordable Healthcare of SC, Inc. Insurance Agent/Partner May, 2013-Current
Researched and identified potential new markets.
Cross-sold insurance products to existing clients to reach sales targets.
Developed and implemented marketing strategies to boost sales and increase customer base.
Facilitated smooth transitions between carriers when needed, minimizing disruptions to client coverage and maintaining positive relationships with all parties involved.
Nationwide Insurance Insurance Agent/Office Manager February 2002-March 2011
Worked closely with other team members to optimize sales strategies and achieve regional goals.
Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
Maintained high standards of customer service by building relationships with clients.
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