A Team Service Quality

Location:

Lagos, Nigeria

Posted:

June 14, 2024

Contact this candidate

Resume:

CURRICULUMN VITAE

Sowunmi David Oladimeji

PERFORMANCE SUMMARY

Top performance leader, with more than 7 years of experience in managing complex organizations in relevant field of management. Competent in management budgeting and forecasting, monitoring and developing staff performances, overseeing service quality and operational efficiency and monitoring sales and marketing initiatives while ensuring compliance with federal and state laws, impeccable integrity and work ethic.

PROFESSIONAL SKILLS

Operational Management

Company sales & Marketing

Risk identification

Profitability Maximization

Staff Mentoring

Brand Enhancement

Budget planning & administration

Strategic planning

Corporate Behavior Analysis

Staff Hiring/Development

Services Standards Monitoring

Revenue Generation Trends

KEY ACHIEVEMENET

Successfully mobilized industries from start up to the best, through implementation of strategic marketing plans

Identified potential risk to the industry as a business and promptly took measures to counter it

Introduced a staff mentoring plan, which resulted positively in motivating staff members to provide their best in terms of customer services

Increase the industry revenue and occupancy within the first year of joining, owing to implementation of extensive marketing and sales plans

WORK EXPERIENCE

ANCOPSS (OGUN STATE)

November, 2019 till Date

Personal Assistance to the President

All Nigeria Confederation of Principals of Secondary Schools (ANCOPSS) Is a professional organization of principals of post –primary schools approved by Government. Mobilized a dynamic professional association of secondary schools principals determined to enhance the attainment of the goals of secondary education for overall national development. Leading professional, disciplined, diligent body committed to high standards and actively dedicated to the preparation of post primary student for higher education and useful living within the society

Create and implement effective open door communication systems to meet inter school principals education goals

Coordinate planning of principals heads and executive board, in reference to work schedules, time, tables, and resolution

Ascertain that all operations of the school is adhere to operational education standards

Handle complaints by delving deep into the root of the cause and effectively ensuring that it is resolved immediately authorized by the President

Lead the design and deployment of students experience via the principals to ensure satisfaction at all levels.

MOTHED modern college

2nd November, 2017-31st October, 2019

Admin & Hrm

MOTHED College is a God fearing schools and its accommodate 3000 student at large is a reputable schools that have standard learning skills for student.

Duties & Responsibility

Responsible for planning, recruiting disciplinary standard, selection of time and gadget for atmosphere of learning, induction, providing training scheme for teachers, developing the skills for higher learning, ensuring safety for the student, determining compensation packages and smoothing career path of personal working in the organization

IBD international Hotel

28th September, 2015-31st October, 2017

Supervisor F&B department

IBD’s Intl Hotel is a luxury property with Suites, Executive & Deluxe Rooms, Banquet Halls for up to 50-1000 Persons, Multi-cuisine Restaurant, Liquid Lounge, Poolside Café & Bar, Hi-tech Gymnasium, Swimming pool & Spa.

Ascertained that effective support functions were in places to support the operations services for the guest

Planned the kitchen layout and procured the kitchen equipment

Planned the menus along with the executive chief for multi-cuisine Restaurant, Bar, Room Services and Banquets

Recruited & trained and sustained successfully stringent staff control

Sabtech Farm

2nd may, 2007- 23rd May, 2014

Manager

Sabtech farm is a large farm that majorly deals with lives stock produces, particular base on varieties of broiler chicken and engages in Arbor Acres Plus. The cornerstone of the Arbor Acres brand is the highest successful Arbor Acres plus. The mobilized plus is bred to produce chicken effectively through consistent parent performance, excellent broiler performance and good processing yield.

Mobilized the brand system to produces chicken effectively

Implement effective interdepartmental goals of the company

Ensure and balance work operation of the farm adhere to farm produce standard

Lead the design and performance of staff experience initiative to ensure customer satisfaction at all levels

Handle compliant by the delving deep into the root of the cause and effectively ensuring that it is resolved immediately.

OTHER INFORMATION

I’m a highly motivated individual who is ready to work effectively in promoting the growth of an organization.

Ambitious and dedication to the standard of the company obligation. To rebuild and influence positive creativity to company growth.

Started the degree cause in Business Administration Management and other autonomous administration courses at university of the people, 595 E Colorado Blvd Suite 623, Pasadena, CA 91101, USA

EDUCATIONAL QUALIFICATION

BSC in Business Administration and management

University of the people, Pasadena, CA91101, USA, 2021-2025

Certificate in MS Office

Centre for Entrepreneurship Development, 2017

Diploma in Business Administration and management

D’S Adegbenro ICT Polytechnic, Itori Ogun State, 2013-2015

West African Examination Council

Goodwill’s modern college, lafenwa, Ogun State, 2013

PERSONAL DETAILS

Work Address

Block3, Mat Estate, Gbonagun, Odo-Eran