Real Estate Human Resources
Resume:
*******.****@*****.***
n/a
Al Khail Gate Phase 2, Al Quoz, Dubai
C O N T A C T P R O F I L E
S K I L L S
E D U C A T I O N
W O R K E X P E R I E N C E
Easy Cars
Zoho CRM
Microsoft Tools
Property Finder. Bayut & Dubizzle Portals
Human Resources Management
Filipino Institue, Dubai
2023
Associate in Computer and Information
Technology
STI College, Kalibo
2012-2015
Human Resources Administrator
Luxliving Real Estate LLC
Screen resumes and applications, and shortlist candidates based on qualifications and experience.
Coordinate and schedule interviews with hiring managers and candidates. Manage employee records, ensuring all documentation is up-to-date and stored securely.
Serve as the point of contact for employee queries related to HR issues, benefits, and company policies.
Perform general administrative duties, such as answering phone calls, scheduling meetings, and managing correspondence.
Maintain training records and ensure compliance with mandatory training requirements.
Process leave requests, attendance records, and employee performance reviews.
Update and maintain property listings on multiple real estate portals and the company’s website.
Ensure accurate and up-to-date property information, including photos, descriptions, and pricing.
Monitor and respond to inquiries from prospective buyers and tenants on listing portals.
JAN 2024 TO PRESENT
As a dedicated HR Administrator in the real estate industry, I excel in recruiting top talent, managing CRM databases, and optimizing real estate portals. With a focus on employee satisfaction and compliance, I am passionate about fostering a productive work environment and supporting our company's growth. My key responsibilities include recruiting and onboarding new employees, managing employee records, ensuring compliance with labor laws, handling employee relations, and supporting training and development initiatives. L A N G U A G E S
English
Tagalog
H E A T H E R O C H E D A
H U M A N R E S O U R C E S -
A D M I N I S T R A T I V E A S S I S T A N T
Administrative Office / Client Support Executive
Alba Corporation
Alba Homes Real Estate Brokers LLC Sep 2023 to Jan 2024 Creating contract A, B and F. Preparing MOU and NOC’s for sale properties. Check on rera expiration on listings, following up on the agents for the expired contracts and update the details accordingly.
Adding listing on Bayut, PF and Dubizzle, submitting documents for listing verification. Coordinate with the accounts department to update the payment receipts. Maintaining reports, input sales details and uploading through CRM. Document filing.
Monitor property listings, expiration and renewals, Assist agents for any issues related to contracts and DLD matters. Alba Motors LLC Nov 2021 to Aug 2023
Filing documents for the vehicle ownership transfer. Making sure that vehicle fines from RTA and etc. are cleared before sending PRO’s for the transfer. Cold calling customers for the vehicle purchase.
Qualifying clients/sellers.
Inform customers about the Auction Process.
Maintaining reports, input sales details and uploading through CRM (ZOHO and easycars.) Finance reconciliation of accounts.
Auction Approvals.
Nov 2021 - Jan 2024
W O R K E X P E R I E N C E
Reference Name
To be provided upon request.
To be provided upon request.
Receptionist cum Admin Assistant
Prestige Business Center November 2020 to October 2021 Greeting and assisting walk-in customers for office spaces available, and educating clients for business/license set up processes.
Handles Dubizzle Portal and Bayut Portal for the listings and posting advertisements Take incoming calls and provide accurate information to customers. Preparing Tenancy contract, issuing Tax Invoices and cash receipts. Handles and replies to emails.
Assist tenants and address complaints/concerns. for the promotions online. Accepts deliveries for on behalf of the tenants.
Cold calling - for contract renewals and following up payments. Monitors and orders office supplies.
Arrange job posts - vacancies and conducts initial interviews for applicants. TECHNICAL SUPPORT REPRESENTATIVE / Subject Matter Expert Concentrix Philippines
Providing outstanding member service, support and maintaining strong and professional relationship with customers over the phone. Respond to customer telephone calls and assist them if they are experiencing technical issues and trouble shooting and help them accomplish a task. Ability to operate related computer applications and other business equipment. Accurately completes related records, reports and documentation in a timely manner. Selling upgrades for a specific software and help them set up on their pc. Manage CRM through Salesforce to provide accurate details to customer. Assist customers over the phone in receiving and sending money. Money transfer.
Manage customer records through CRM.
Process and assist them to do online transactions. Walk them through in doing basic trouble shooting whenever they encounter technical issues.
January 2017 to January 2020
Contact this candidate