General Manager Pharmacy Technician

Bradford C. Clingan

Traverse City Michigan, *****

*.*******@*****.***

Voice or Text 231-***-****

Objective:

Increase the profitability for an ownership group by managing the PnL, while meeting or exceeding the expectation of our client/guest/patient experience through quality of service, quality of product and ownership driven by teamwork.

Qualifications:

20+ years of experience in the hospitality industry, ie: Restaurant General Manager, Catering and Conference Sales, Purchasing and Operation management positions.

Multi Outlet experience and multi Event experience

Leadership and Management roles for some of the most respected hoteliers in the industry including: Interstate Hotel Corporation, Meristar Hotels and Resorts Corporation, Davidson Hotel Company, and Quorum Hotels.

Detail oriented, highly motivated and resourceful in setting and obtaining goals through teamwork, positive interaction and I have a ”Hands On” management style.

Experienced with Kronos, Word, Excel, Aloha, Micros 8700 & 3700, RSVIP Reservations Software, and Fidelio.

Education:

Northwestern Michigan College, Traverse City, Michigan

Areas of Study: Business/General, September 1984 - June 1989

Experience:

New Mapleton Market LLC. dba: Peninsula Market, Traverse City, Michigan 49686, August 2023 to present.

General Manager/Store Director

Center Store and Fresh Departments

Total Store execution and responsibility, PnL controls in conjunction with accountant

Account Management including vendors approximately 30

Scheduling of all departments

Changes to flow of business layout and acceptable margins.

Gas Station operation and reporting

Cash controls

SpartanNash, dba; Family Fare, June 2022 to August 2023

Assistant Store Director II

Center Store and Fresh Departments in absence of Director

Total Store execution during shift and absence of Director

Vendors, Receiving, Quick Stop and Pharmacy

Associate daily schedules

Time cards and payroll

Recruiting

Sodexo, dba GT Pavilions Food Service Provider, October 27, 2021-April 30, 2022

Food Service Manager-II

Providing all meals and nourishments

Staffing, Kronos, and Receiving and ordering

Ensuring requests are fulfilled

Hands on, Side by side support for staffing positions

Munson Medical Center, Traverse City, Michigan, August 2013- June 2022

Licensed Certified Pharmacy Technician III

Narcotic Vault, IV Admixtures, Home Infusion, First dose and daily dispensing, compliance errors.

Operation of a Carousel System, Pyxis Automatic Dispensing System, OsPac, Euclid Systems and Citrix with First Net and other components

MVP awards

Outback Steakhouse, Ann Arbor and Traverse City, Michigan, January 2020 – August 2020

Restaurant Manager

Operations, Togo implementation and compliance, Scheduling, L.B.W. and produce ordering.

Serve Safe Manager

Lincare Home Infusion Services, Kentwood, Michigan, January 2019 – January 2020

Licensed Pharmacy Technician

Compounding IV Admixtures for Home Infusion clients, Purchasing and Shipping.

Darden Restaurants, Inc., “Red Lobster”, Traverse City, Michigan, February 10, 2013 – December 2013

Server

Providing VIP Service (Valued and Important through Personalized Service)

TPM Staffing, Denver, Colorado October 2010 – December 2012

Staffing Coordinator, Staff Position as a Staffing Coordinator

(Also Preformed Temp Positions: Bartender, Private Server, Cook, Stand Manager, and Banquet Captain)

•Tested, screened, interviewed, hired e-verify, reference, background checks, coaching, and placement in temporary - daily, on-going, and temp to hire positions.

•Site visits and call backs to check on the ongoing, new clients, and prospecting new clients.

•Developed and Instructed a proper table service training class for employees to learn a higher level of service.

Aramark, Home Component – Coors Field, Denver, Colorado February 2011 – December 2012

Concessions Supervisor

•Food and Beverage Operations of upscale Loft Lounge, 3 grills and 5-7 portables/stands. Crew 75+

Charlies Denver, Denver, Colorado February 2011 – September 2011

Bartender

Broadway’s Bar, Denver, Colorado, September 2009-August 2010

General Manager / Purchaser / Promotions/ Bartender

•Bartend, scheduling, interviewing/hiring, staff development, budgeting.

•Marketing Promotions.

•Point of Sale system programming and maintenance (Aloha)

Chipotle Mexican Grill, Denver, Colorado, January 2005-March 2009

General Manager

•Operation revenues over 2 million and Increased Sales by 3-4% year after year while increasing through-put and higher service standards.

•Operator of store liquor license

•Received multiple Local Sales Marketing awards

Quorum Hotels, Denver, Colorado, January 2004 - January 2005

Brown Palace Hotel

Ellyngton’s Restaurant Manager, Lobby Tea and Room Service Manager

•Operation Revenues over 7 million

•Micros Property Expert

•Maintained and trained other managers on the Point of Sales system used in eight outlets including all food and beverage and retail. Maintained the programming, pricing updates and routing for printers.

•Property TIP’s Trainer - required alcohol certification.

Davidson Hotel Company, August 2002-January 2004 (Radisson and Hilton)

Radisson Hotel, Denver, Colorado

Food and Beverage Director,

•Executive Committee Member and Department Head of 100+

•Operation Revenues over 3 million

Hilton, Tampa, Florida

Banquet Manager

•Promotion to Food and Beverage Director and relocated to Denver

•Staff development

Modern Business Associates, Lutz, Florida, May 2002-August 2002 (3-month contract/successful achievement)

Paradise Lake Resorts

Food/Beverage Consultant, Contracted to Assist the Director of Food & Beverage

•Operation Revenues over 2 million per year

•Created new menus for: catering, room service, two restaurants, and two bars including one night club.

•Micros property expert, POS system, programming menus, pricing and pop ups and routing of printers.

Meristar Hotels and Resorts, Safety Harbor, Florida, October 2000- May 2002

Safety Harbor Resort and Spa

Conference Services Manager

•Operation Revenues over 3 million per year

•Catering Sales for local business primary focus Pharmaceutical Companies and their clients. walk up business and social events.

•Detailed group business including food and beverage menu’s, meeting space and event add-ons.

Interstate Hotels, St. Pete Beach, Florida, February 1994-October 2000

Don CeSar Beach Resort and Spa

Catering Service Manager, Task Force Director of Catering Operations, Restaurant Manager, Banquet Captain, Restaurant Supervisor, Banquet Server

•Operation Revenues over 7 million per year

•Outstanding Performance Award - Marriott Corporation, August 2000

•Task Force: Director of Catering Operations, July-August 2000

•Train the Trainer Program: July 2000

•Star of the Month Award: November 1997

•Management Development Program: September 1997

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