Customer Service High School

LB

LESLIE BROCKINGTON

************@*****.*** 229-***-**** Valdosta, GA 31605 WWW: Bold Profile I am Leslie Brockington, a recent graduate with excellent research, customer service, technical and problem-solving skills. I am very detail-oriented and able to learn new concepts quickly. Over my High school years, I served & worked at 3 customer service oriented establishments where I crafted my skills to deliver exceptional customer service. Conducted pre-safety checks & resolved customer issues along with CPR knowledge. Safe Food Handling

Inventory Restocking

Customer Service

Customer Engagement

Order Management

Ordering Procedures

Flexible Schedule

Time Management

Complex Problem-Solving

Clear Communication

Teamwork and Collaboration

Company standards

Cash Handling

Crew Leadership

Assertiveness

Self-discipline

Surcheros Fresh Grill Valdosta, GA

Crew Member

09/2023 - 01/2024

Greeted customers upon arrival, provided menus and answered questions regarding menu items.

Provided excellent customer service to maintain a positive atmosphere for guests.

Resolved customer complaints in a professional manner. Performed cashier duties such as taking orders, collecting payments and providing change.

Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.

AMC Theatres Gaithersburg, MD

Crew Leader

12/2022 - 06/2023

Directed team of 10-15 crew members in daily operations and assigned tasks.

Monitored and evaluated performance of crew members, providing feedback and coaching as needed.

Ensured compliance with all health and safety regulations. Provided technical support to crew members when operating machinery or equipment.

Chipotle Hanover, MD

Crew Member

05/2022 - 10/2022

Performed cashier duties such as taking orders, collecting payments and providing change.

Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.

Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.

Provided excellent customer service to maintain a positive atmosphere for Summary

Skills

Experience

guests.

Valdosta High School Valdosta, GA

High School Diploma

05/2024

English:

Full Professional

Education and Training

Languages

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