Office Management
Resume:
Nica Henson
Multi-skilled team player seeking full time, permanent employment.
Tumacacori, AZ 85640
*********@*****.***
• Seeking an employer that requires a multi-skilled, dependable, intelligent, team player such as myself.
Authorized to work in the US for any employer
Work Experience
Medical Assistant
Private Home & Personal Care-Tucson, AZ
January 2023 to Present
Personal care, medication administration, home cleaning duties, cooking duties, and errands running Medical Assistant
Transformational Medicine-Tucson, AZ
March 2022 to October 2022
All duties of a back office medical assistant, as well as preping all IV therapy procedures, including compounding supplements, adding to IV solution. In charge of all inventory and lab. Performed all blood draws, prepped samples for various labs, and ensured proper results. Perform UA's. Start and stop IV therapy. Performed all injections, as well as consent forms and drawing up injections for other purposes. Customer Service Associate
Grease Monkey-Tucson, AZ
November 2020 to December 2021
Customer service, Sales/Upselling, Vehicle history & maintenance requirements explained to customers, Fleet account management, Cashier, Maintain parts & inventory, Pit backup Office Assistant
Native American Enterprises-Wichita, KS
March 2015 to April 2020
Dispatch, payroll, new hire onboarding, transport, employee coordination, customer service, sales Medical Assistant
St. Marys Healthcare System for Children-Jefferson City, MO November 2010 to February 2015
Pediatric department medical assistant, 12 hour overnight tech, direct admits and urgent Care admissions. Vitals, initial evaluations, medication administration, personal care, and all other tasks requested by pediatric doctors
Office Manager - Finance
Beaudry RV-Tucson, AZ
November 2005 to October 2010
All aspects of A/R A/P duties including supervising 8 accounting clerks. Handled all parts, service, and warranty payments, ordering and labor coverage. Finalize all sales, using both trade in value and cash payment. Title, lien, loan clearance and refunds. Bank reconciliation, audit preparation, account clearance. Handled hiring, training and unfortunately termination of accounting staff. Office Manager
Barnett’s Towing & Propane-Tucson, AZ
August 2003 to November 2005
Managed all drivers including scheduling, dispatch, payroll, and commissions. Title and lein clearance. Sales and customer service. Parts removal, and scheduling cars for crushers. Handled all on call schedules for light duty and heavy duty drivers. Responsible for maintaining contracts with local law enforcement and businesses. HR including keeping employee files, managing licensing including CDL and heavy duty requirements. Ordered all office supplies any parts or vehicle maintenance needed. A/R, A/P Office Manager
The River Internet Access Co-Tucson, AZ
May 1994 to August 2003
A/R, A/P, payroll, monthly invoicing, daily check and credit card processing, billing escalations, bank reconciliation, checking and processing mail, taxes, commissions, manager of sales staff including recruiting and training.
Education
Technical Diploma in Medical Assistant
Pima Medical Institute-Tucson - Tucson, AZ
February 2005 to December 2005
Technical Diploma in Customer Relationship Management New Horizons Computer Learning Center - Tucson, AZ February 1999 to July 2003
Technical Diploma in Business Administration and Management New Horizons Computer Learning Center - Tucson, AZ February 1999 to July 2003
Technical Diploma in Accounting and Management Information Systems New Horizons Computer Learning Center - Tucson, AZ February 1999 to July 2003
Technical Diploma in Basics of Business Accounting New Horizons Computer Learning Center - Tucson, AZ February 1999 to July 2003
Technical Diploma in Leadership and Development
New Horizons Computer Learning Center - Tucson, AZ February 1999 to July 2003
High school diploma in General Studies
Tucson Magnet High School - Tucson, AZ
August 1993 to June 1994
Skills
• Customer Relationship Management
• Business Administration & Management
• Accounting & Management Information Systems
• Basics of Business Accounting
• Leadership & Development
• General Management Procedure's
• Vehicle Maintenance
• Automotive Repair
• Bank Reconciliation
• Upselling
• EMR Systems
• Patient Care
• Accounts Payable
• Experience Administering Injections
• Administrative Experience
• Payroll
• Medical Records
• Vital Signs
• Sales
• Marketing
• Human Resources
• Office Management
• Phlebotomy
• Epic
• Laboratory Experience
• General Ledger Accounting
• Accounts Receivable
• Triage
• Nursing
• Financial Report Writing
• Time management
• Microsoft Excel
• Medical office management
• Management
• Venipuncture
• Medical Coding
• Medical Billing
• Profit & Loss
• QuickBooks
• Journal Entries
• Blood sampling
• Intake
• Medication administration
• Medical terminology
• Documentation review
• ICD-10
• Transcription
Certifications and Licenses
AED Certification
November 2020 to November 2022
First Aid Certification
November 2020 to November 2022
Certified Medical Assistant
Present
BLS Certification
November 2020 to November 2022
CPR Certification
November 2020 to November 2022
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