Customer Service Front Desk

TIFFANY ALEXANDER

** ****** **, *******, ** *****, 559-***-****, ******.********@*****.***

PROFESSIONAL SUMMARY

Reliable candidate ready to take on challenges in a position using problem-solving and task prioritization skills to help your

business succeed.

SKILLS

Strategic planningLending practicesContinuous improvement

Business activity trackingBudget planningRecordkeeping

EXPERIENCE

Personal Finance Manager May 2019 - Current

Self Employed Fresno, CA

Supported financial decision-making through consistent and thorough data analysis.

Developed and implemented plans to improve financial reporting, increasing data efficiency, transparency, and

accuracy.

Supervised the preparation and submission of tax returns at the state and federal level.

Head Night Auditor November 2016 - May 2019

Evolution Hospitality Fresno, CA

Accepted responsibility for nightly reconciliation of financial debits and credits

Issued room keys and resolved guest concerns

Improved stays, recommending local attractions and dining establishments

Successfully exercised managerial skills and team leading abilities during third shift hours

Office Manager March 2012 - November 2016

Universal Mortgage & The Buyers Agent Hanford, CA

Completed advanced clerical tasks, including account reconciliation and document management.

Achieved resolution to customer complaints and answered questions regarding policies and procedures.

Developed and enhanced policies covering administrative processes.

EDUCATION

AA Business Administration

Ivy Tech Community College, Bloomington, In

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