Social Media Service Agent

Tamar Salters

Carteret, NJ

************@*****.***

I always rise to the occasion.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Guest Service Agent

The Standard Hotel - New York, NY

November 2022 to Present

• Responding to complaints and finding the appropriate solution

• Understanding customer’s needs and providing them with personalized solutions by suggesting activities and facilities provided by the hotel

• Acquiring extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations.

Chef

Wonder - Edison, NJ

March 2020 to December 2022

• Cooked seafood menu items in a timely and efficient manner.

• Liaised with waitstaff and front-of-the house employees to inform about menu changes and specials.

• Prepared all foods to customer satisfaction, including accounting for specialty dietary concerns. Creative Director

The RealReal - Perth Amboy, NJ

February 2017 to July 2021

• Oversaw 50+ projects regarding video production, branding, web design, and social media management.

• Maintained the brand image across 20+ channels, websites and media.

• Photographed models for campaigns.

• Head video editor for multiple projects

Education

Associate's in Film

Union County College - New Jersey

September 2019 to June 2022

Skills

• WordPress

• Blogging

• Social media management

• Customer service

• Personal assistant experience

• Digital Marketing

• Public Relations

• Copywriting

• Branding

• Software Testing

• Photography

• Video Production

• Video Editing

• Filming

• Presentation Skills

• Final Cut Pro (10+ years)

• Front desk (2 years)

• Shift management

• Cooking

• Team management

Certifications and Licenses

TIPS Certified

September 2021 to Present

Certified in selling alcoholic beverages.

ServSafe

Food Handler Certification

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