Sales Representative High School

brittany rivera

My goal is to become associated with the company where I can utilize my skills and gain further experience and knowledge while enhancing the company’s productivity and reputation se ner 813-***-**** *****************@*****.***

WORK EXPERIENCE

spectrum — sales representative

blue g/cricket wireless — manager

faith in Florida — phone banker

EDUCATION

armwood high school

dec 2022 to july 2023, Riverview

Respond to inbound sales calls promptly and e ciently, as outlined by the required call handling metrics, to include productive time, schedule adherence, handle time, and after call work.Develop and deliver complex sales proposals to prospective customers and maximize additional revenue from existing customers by selling incremental products and services through use of recommended sales techniques. Acquire and demonstrate thorough knowledge of competitors’ pricing, packaging and products to discuss side by side comparisons of Spectrum Business’ and competitors’ products and services march 2019 to December 2022, brandon

Supervise / made sure my team was on track and maintaining to stay motivated Adjust/adhere to a daily schedule for shift personnel to ensure optimal e ciency Track monthly results and trends

Resolve customer complaints/ issues

Trained my team

Maintain sales goals

Marketing

Invetory/ ordering supplies and making sure computers were up and running Inventory

august 2015 to April 2017, Dover

Answered appropriately and approximately 70+ calls daily in a friendly courteous manner Provided solutions, recommendations and replacement using an empathetic approach and demeanor Addressed customers concerns or complaints, resolved issues quickly and e ciently privacy of member data

august 2015 to may 2020

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