Retail Sales Front Office
Resume:
Jennifer McFarland
Cottonwood, AZ *****
***********@*****.***
Work Experience
Front Office Receptionist
Blackhills Carstar Autobody and Towing-Cottonwood, AZ February 2024 to June 2024
Greet the customers, answered phones, inputted payments and credits, filed paperwork, took care of the towing files and went to the tow yard when people were there to get their vehicle out of the impound. Work well with others while working in a fast paced environment Retail Sales Associate
Goodwill of Central and Northern Arizona-Sedona, AZ July 2020 to January 2024
Process merchandise and price product to have for sale on the retail sales floor. Work in a fast paced environment while multi tasking and working well with others. Helping customers when needed by directing them to needed items. Responsible for over seeing the department that is being processed. Front Desk Agent
Hampton by Hilton-Sedona, AZ
April 2019 to June 2020
Worked in a fast paced environment, greeted guest upon arrival, checked in/out guests reservations, answered phone calls and emails while helping make reservations for future stays, maintained products for sale at the sweet shop and ran a cash register for purchases and deposits. Helped housekeeping when needed. Assisted guests with tours, dining, and entertainment during their stay. Hskp Supervisor/GSA/brkfst
Green Tree Inn
August 2017 to March 2019
Inspect rooms to be check in ready for arriving guests, assist housekeepers as needed, scheduling for the dept weekly, ordered supplies throughout the week when supply was in demand, conduct interviews with potential new hires.
Guest Service Agent/Bartended
Sky Ranch Lodge-Sedona, AZ
September 2016 to March 2017
Checked guests in/out, ran a cash register, responded to emails and answers phone to be available to help guest reserve rooms as well as be available for any info needed for their travel. Tended bar while interacting with guests and coworkers
Cheer Coach
Cottonwood Middle School-Cottonwood, AZ
August 2013 to February 2017
Lead a team of students, teach team work, discipline, respect, instruct kids while performing in a fast paced environment while interacting with the audience. Multiple Position in 2 Depts
Hilton Resort-Sedona, AZ
July 2009 to January 2016
Hskp, hskp supervisor, inspect rooms, scheduling, payroll, incentive pay out, supervisor a team of workers. In restaurant I did room service, tend bar, serve food, pool bartender, banquets served food while working in a fast paced environment.
Education
Associate in Business Management
Yavapai College - Clarkdale, AZ
June 2009 to May 2012
High school or equivalent in Chemistry, English
Camp Verde High School - Camp Verde, AZ
August 1996 to May 2000
Skills
• Organizational skills
• Administrative experience
• Communication skills
• Microsoft Office
• English
• Sales
• Computer skills
• Time management
• Phone etiquette
• Guest services
• Guest relations
• Data entry
Certifications and Licenses
CPR Certification
Driver's License
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