Customer Service Care
Resume:
EXPERIENCE
Health Insurance Agent/ Customer Care Agent
September 2020 - Present Connexionpoint / Integrity Marketing, Newton, Iowa
•Prepare plans for customer (Medicare)
3rd Cook/Dishwasher
May 2017 - October 2019 Jasper County Elderly Nutrition, Newton, Iowa
Dishroom duties
Customer service
Preparing meals for in house and Delivery to homes Lot Manager
June 2014 - December 2016 BackYard Storage / RTO
National, Sumter, South Carolina
Sales of used and new storage sheds
Cleaning
Preparing shed for delivery
Logistics of deliveries
Assistant Manager/Photographer
October 2007 - December 2012 Lifetouch/ Target Portrait Studio, Urbandale, Iowa
Sales
Photography
Scheduling
• Called with check in for plan
Met goals by convincing and influencing customers to do post enrollment assessments.
•
EDUCATION
Associate In Arts (A.A.) In Business
May 2012
Des Moines Area Community College, Ankeny,, Iowa
CONTACT
**************@*****.***
Newton, Iowa 50208
CAREER OBJECTIVE
I originally started with insurance to
help more people and protect people
from what my fiancé at the time, and
I experienced.
Ivan came into Medicare sales online
during the pandemic, and it worked
for me to be able to work from home.
I enjoy helping people, although the
system sometimes frustrates me, I
work toward helping the customer as
much as I can with the options that I
have.
I moved to the Customer "service"
retention team in October 2022 and I
find that position very fulfilling
because I am licensed. I can help
people if they have an SEP to get
into a plan that better suits them and
their needs.
Hardworking professional with
experience in sales and customer
service. Excellent communicator with
strong interpersonal and problem-
solving skills. Proven ability to build
relationships with customers, identify
JO PARTELOW-BLANCHARD
INSURANCE AGENT/CUSTOMER RELATIONS
SKILLS
• Health Insurance Industry Knowledge
• Strategic Initiatives
• Consultative Selling Techniques
• Consultative Sales Approach
• Customer Care
• Customer Experience
• Call Center Customer Service
CERTIFICATIONS
• Health/19321004
• Life/ 19321004
REFERENCES
References available upon request
needs and provide comprehensive
insurance coverage.
Contact this candidate