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Customer Service O M

Location:
Sharjah, United Arab Emirates
Posted:
June 13, 2024

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Resume:

C O N T A C T

+971-**-***-****, +971-**-***-****

*************@*****.***

linkedin.com/in/jomal-jose-181049277

Njaralakkattukunnel(H) cherikode(po)

kanjileri, sreekandapuram, kannur 670631

J O M A L N J O S E

C O M M I C H E F

P R O F I L E

Results-driven and tenacious professional with a 'can-do' attitude and a keen eye forspotting opportunities. Demonstrated ability to complete work within given deadlines. Possesses strong knowledge of different cuisines and dishes, with

experience in food and beverage service, banquet operations, and buffet arrangements. Skilled in maintaining proper guest interactions and resolving complaints effectively. Proficient in various kitchen techniques, event coordination,and maintaining superior relationships. Adept at presenting dishes and preparing desserts and pastries. E D U C A T I O N

Bachelor of Hotel Management

W O R K E X P E R I E N C E

Hotel Samudra

Mangalore University 2016 - 2020 Commi One

Assisting in food preparation and cooking activities NOV 2021 – APRIL 2024

High School

S.H.H.S.S. Payyavoor 2014 - 2016

E X P E R T I S E

Food Handler

Food Preparation

Manufacturing Sanitation

Disinfectant

Cleaning and sanitizing kitchen equipment, utensils, and work areas Organizing and stocking ingredients and supplies

Operating kitchen appliances and equipment under supervisionAssisting in the receiving and storage of food and supplies

Following standard recipes and portion sizes

Assisting in maintaining kitchen safety and hygiene standards Assisting with food plating and presentation

Handling food waste disposal and recycling

Supporting the kitchen team in various tasks as needed COORG WILDRENESS RESORT

Dishwashing

Stocking and Cooking

Commi Two

Demonstrated ability to create unique selling points. Experienced in various food preparation techniques. DEC 2020 - APRIL 2021

S O F T S K I L L S

Communication

Problem-solving

Time management

Adaptability

Teamwork

Leadership

Managed both banquets and restaurants, including buffet setups. Maintained excellent customer service and resolved guest complaints. Proficient in preparing desserts and pastries.

Skilled in inventory management and supply ordering. Adapted quickly to fast-paced kitchen environments.Utilized strong communication skills in team settings.Practiced strict hygiene and sanitation standards.

HILTON GOA

Attention to detail

Customer service

Positive attitude

Conflict resolution

Commi Three

F & B SERVICE [2018 – 2019]

Demonstrated ability to create unique selling points. Possess extensive knowledge of different cuisines and dishes. DEC 2018 – APRIL 2019

L A N G U A G E S

Experienced in various methods and techniques for preparing and presentingfood and beverages.

Successfully handled work in both banquets and restaurants, including buffet arrangements.

English

MalayalamHindi

H O B B I E S

Reading books

Cooking

: Proficient

: Native

: Expert

Maintained professionalism and provided excellent customer service, takingorders and ensuring timely delivery.

Resolved guest complaints related to F&B service.

Gained valuable experience in bar service.

PRODUCTION

Proficient in various techniques and practices in the kitchen. Participated in events, handling cooking and service responsibilities.Worked across different sections of the kitchen, maintaining positive relationships with superiors.

Skilled in presenting dishes with exceptional visual appeal. Proficient in preparing desserts and pastries.



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