Customer Service Dining Room
Resume:
Julio Alberto Guerra Lee
E-mail: *****.*********@*****.***
*********************@*****.***
Telephone: Cod 1-248-******* 1-248-*******
PERSONAL INFORMATION
Age: 53 years
Place of birth: Republic of Panamá, Panama
ID: G900000793974
Relationship Status: Married
Nationality: Panamanian
Address: 31310 Concord Drive,
Madison Heigths MI 48071
Objective: Implement my knowledge and promote the company s objectives
Applied Position:
PROFESSIONAL EXPERIENCE
More than 20 years of experience as an administrator and supervisor of restaurants and bars.
I currently work as a cook at Mahoney’s sport bar and grill
CMFOOD Azhar Restaurant Panama
Customer Service and Protocol Manager
6 Months of service
Hotel Sheraton and Aloft Panama Marriott
Room Service, Bar and Restaurant Manager
Equipment inventories
Costs Control
Purchases of Supplies
Coordination of staff
Staff Training
Monthly Inventory
Coordinate changes on the menu whit the Chef
Processed food and beverage costs
Event Coordination
Take procedures and quality controls in the areas
Daily inventory of kitchen and dining room
Monthly tests of the menu and service standard
Check list of the products to expire
Check list of functions on duty
Coordination with the chef complete with controls, procedures and Quality service in the kitchen
Coordination of the Schedules
Marketing and Sales
Payroll
Follow up to Marriott standards
50 people under my supervision including supervisor
3 year and 3 months of service
Hotel Sortis Panama-Marriott Autograph Collection
Restaurant and Bar Manager
Equipment inventories
Costs Control
Purchases of Supplies
Coordination of staff
Staff Training
Monthly Inventory
Coordinate changes on the menu whit the Chef
Processed food and beverage costs
Event Coordination
Take procedures and quality controls in the areas
Daily inventory of kitchen and dining room
Monthly tests of the menu and service standard
Check list of the products to expire
Check list of functions on duty
Coordination with the chef complete with controls, procedures and Quality service in the kitchen
Coordination of the Schedules
Marketing and Sales
Payroll
Follow up to Marriott standards
60 people under my supervision including supervisor
2 year of service
I Resign
Santa Maria Golf & Country Club
Food and Beverage Manager
Equipment inventories
Costs Control
Purchases of Supplies
Coordination of staff
Staff Training
Monthly Inventory
Coordinate changes on the menu whit the Chef
Processed food and beverage costs
Event Coordination and Sales
Take procedures and quality controls in the areas
Daily inventory of kitchen and dining room
Monthly tests of the menu and service standard
Check list of the products to expire
Check list of functions on duty
Coordination with the chef complete with controls, procedures and quality service in the kitchen
Coordination of the Schedules
2 year of service
I Resign
EDUCATIONAL BACKGROUND
Primary:
Almirante public school (VI Grade) 1982
High School:
Jose Dolores Moscote (VI year) 1988
College
Panamá Nautical School (Deck and Engine Seaman) December 1989
Universidad Latino Americana/ Tourist Administration 2003
Aptitude and Languages
Microsoft Office: Word, Excel, Power Point
Internet Explorer
English
Spanish
Training
Seminary of TECHNIQUES ON SERVICE AND ATTENTION TO THE CLIENT
Seminary of TRAINING OF TRAINING
Seminary of TECHNICAL IMPROVEMENT IN THE AREA OF BARS
Seminary of SEQUENCE ON SERVICE
Seminary of INTELLIGENCE EMOCINAL IN THE LABOR SPHERE
Seminary of MANAGEMENT
Seminary of DIAGEO BAR ACADEMY ESSENTIALS
Seminary of AUTOGRAPH COLLECTION SERVICE EXCELLENCE
Nominated leader of the year front of the house Hotel Sortis Panama Marriott
Marriott online training
Contact this candidate