Regional Culinary Logistics and Operations

Jeffrey West

808-***-**** *********@*****.*** Everett, Washington

SUMMARY

Accomplished Senior Program Delivery Manager with 21 years of progressive experience in operations, hospitality, and logistics. Proven in leading large-scale initiatives, enhancing efficiencies, and delivering client-focused results. Seeking to leverage my expertise at JLL to drive operational excellence and innovation in the AMER Food & Beverage sector.

WORK EXPERIENCE

Russel Tobin At Meta

Culinary Operations Coordinator West Region Jan 2022 - Jan 2024 Expertly managed the Corrective maintenance and preventative maintenance of 40 Meta Cafes and 20 Data Centers

Facilitated collaborative efforts with partners to ensure timely completion of projects for 3 Data Centers and Cafes, achieving 100% First Day of Business success rate Analyzed operational gaps, prioritized solutions, and implemented strategies to enhance efficiency Enhanced kitchen performance through strategic management of maintenance activities, resulting in a 30% improvement in equipment reliability

Optimized task scheduling through monitoring and analysis, resulting in improved operational effectiveness

Identified future renovations & retrofits for input into the Life Cycles '23 Assist Budget Strategy Standardized maintenance protocols in Data Centers, improving operational efficiency by 20% Enhanced efficiency by redesigning coordination processes and implementing new systems, resulting in a 20% gain in productivity

Managed project timelines to ensure timely completion and adherence to milestones, achieving a 100% success rate

Coordinated cross-functional teams to drive seamless project execution and enhanced outcomes Ensured compliance with contract specifications by setting up and disassembling food service stations Supported chefs in delivering high-quality food presentations to event guests with precision Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements

Streamlined event preparation process for increased efficiency, ensuring timely delivery of high-quality catering services

Bon Appétit Management Company

Caterer Nov 2019 - Nov 2021

Collaborated with event planners, venues, and vendors to enhance catering services integration, resulting in 20% increase in overall event satisfaction Increased event productivity by 30% by effectively managing vendor and supplier communications Deployed innovative strategies to optimize restaurant operations, resulting in 10% increase in revenue Identified and remedied team weaknesses, elevating operational efficiency by 30% Enhanced kitchen productivity by strategically optimizing processes and staff schedules, resulting in 25% reduction in turnaround time

Elevated overall customer experience by upholding exceptional food quality and presentation Managed inventory effectively, reducing waste and optimizing budget allocation for food supplies Hayden Beverage

Operations Manager Oct 2016 - Dec 2017

Fostered team cohesion through open communication and constructive feedback, resulting in 20% increase in productivity

Enhanced organizational efficiency by 25% through process refinement and cultural development Controlled annual budgets effectively to prevent financial deviations and ensure organizational stability Implemented innovative methods and systems to reduce turnaround time by 30% Maintained operational efficiency in an environmentally controlled warehouse through strategic staffing and resource management

Facilitated rapid onboarding of new staff by providing comprehensive training on job duties, company policies, and safety protocols

Managed administrative requirements, records maintenance, and operational reporting with precision and timeliness

Empowered team members through specialized training, leading to 25% improvement in service quality and efficiency

Managed a CPG inventory of 3 million dollars with a 98% inventory accuracy rate. Warehouse Manager Oct 2015 - Oct 2016

Optimized warehouse layout and workflow processes, reducing inventory shrinkage by 15% and improving overall operational productivity

Maintained high-quality standards by assessing incoming shipments and processing defective materials for return

Maintained a 95-98% monthly inventory validity while accounting for client samples and breakage. United Sates Navy

Division Leading Petty Officer Apr 2003 - Jul 2015 Oversaw procurement, logistics, and inventory management processes for unit activities, ensuring timely availability of necessary supplies and equipment Supervised supply chain optimization initiatives, fostering collaboration between manual and automated processes for enhanced efficiency

Directed teams in planning, implementing, and optimizing field and base operational strategies to meet organizational goals

EDUCATION

University of Southern California Los Angeles, CA Master of Science, Hospitality Management

Jan 2022

South Seattle College Seattle, WA

Bachelor of Science, Hospitality Administration/Management May 2020

CERTIFICATIONS

Food Handler Certification

MAST Permit

Bartender License

SKILLS

Field Operation Optimization Inventory Accuracy

Management

Financial Analysis

Warehouse Management Strategic Planning Presentation Skills Procurement Management Analytical Skills Data Analysis Communication Team Leadership Microsoft Office

Training Supply Chain Optimization Logistics Management

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