Revenue Cycle Sales Associate

Annette Mitchell

267-***-**** *************@*****.*** Philadelphia, PA

AAHAM Certified Revenue Cycle Specialist

Summary of Qualifications

Strong Interpersonal Skills Strong Work Ethic Telephone Etiquette

Detail Oriented Microsoft Word Excel

Strong Math Aptitude Analytical Thinker Results Driven

Consistent Team Player Persistent Creative Problem Solver

Perfect Attendance Award Special Projects Award

Work History

Kohl’s Havertown, PA

Sales Associate 2023 to Present

Greet customers and direct them to desired departments

Operate a cash register and balance a cash drawer with 100 percent accuracy

Answer questions about products and services and make recommendations

Trinity Health Systems Philadelphia, PA

Payment Poster 2021 to 2023

Performed reconciliation all incoming cash payments as part of the revenue cycle process

Provided detailed documentation of corrections regarding discrepancies, outstanding items

and exceptions in appropriate system

Tracked data on payment activity and relay findings to supervisor

Adhered to proactive practices including cash posting of all incoming payments in a timely and accurate manner

Mercy Health System Conshohocken, PA

Cash Application Representative 2006 to 2019

Downloaded, processed and posted electronic remits through PREMIS system

Received payments for products and services from insurance companies and individuals

Handled payments and billing adjustments and tracked cash and checks received daily

Performed troubleshooting activities for missing payments

Siemens/Integreo Malvern, PA

Payment Processor 2003 to 2005

Handled billing functions for medical facilities

Compiled and posted financial data and processed insurance batches for cash applications

Reviewed remittance claims from primary and secondary insurances

Researched and resolved unidentified, reduced accounts receivables by 30%

Patient Account Representative

Reconciled accounts with outstanding balances and contacted insurance companies for status updates

Reviewed insurance contacts of determine balance, overpayments and adjustments

Requested client’s medical records, EOBs and other documentation from insurance companies

Education

Community College of Philadelphia Philadelphia, PA

Liberal Arts Major

Patient Services Representative Certification

Pierce College Philadelphia Philadelphia, PA

Business Applications Certification

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