Customer Service Supply Chain
Resume:
S K I L L S
Inventory Management
Popular Beverage Recipes
Cash Handling
Food spoilage prevention
Elegant food plating
Food sales and promotion
Cleaning and sanitizing
Stress Management
Cost controlling
Food Safety
Stocking and Restocking
Wine & Food Pairing
Bartending
Quality Control
Food Service Fundamentals
Product Knowledge
Compliance
Bar Inventory and Supply Chain
Customer Queries
Monetary Transactions
Gift Cards
Cash Register
S U M M A RY
Experienced and knowledgeable bartender with 10+ years of experience in crafting and serving cocktails, mixology and customer service. Possesses excellent customer service skills and extensive knowledge of spirits, wines and beers. Talented bartender with extensive knowledge of mixology, craft cocktails and customer service. Highly skilled at creating unique cocktails and drinks to meet customer needs. Professional bartender with 10+ years of experience in the hospitality industry. Possesses deep knowledge of spirits, beers, wines and mixology. Organized and detail-oriented individual who is committed to providing outstanding customer service. W O R K E X P E R I E N C E
Bartender Jun 2022 - Present
Benihana Alpharetta, GA
Managed inventory and restocked supplies as needed Proven ability to multitask and take on additional responsibilities as needed Created daily and weekly specials to increase sales Performed opening and closing duties as needed
Utilized strong problem-solving skills to handle customer issues quickly and efficiently Developed and implemented creative drink promotions to increase sales Bartender Jan 2019 - Jan 2021
Dave & Buster's Chattanooga, TN
Managed inventory and restocked supplies as needed Proven ability to multitask and take on additional responsibilities as needed Created daily and weekly specials to increase sales Performed opening and closing duties as needed
Utilized strong problem-solving skills to handle customer issues quickly and efficiently Developed and implemented creative drink promotions to increase sales Bartender Nov 2017 - Jan 2020
Longhorn Chattanooga, TN
Managed inventory and restocked supplies as needed Proven ability to multitask and take on additional responsibilities as needed Created daily and weekly specials to increase sales Performed opening and closing duties as needed
Utilized strong problem-solving skills to handle customer issues quickly and efficiently Developed and implemented creative drink promotions to increase sales Shift Manager May 2015 - Nov 2017
Famous Dave's Bar-B-Que Chattanooga, TN
Supervised work of other staff members; organized stocks and other essential equipment Created and implemented schedules for each staff member on the assigned shift Assisted with hiring new associates by conducting interviews, background checks, reference checks, etc.
Trained new employees on the proper techniques for cleaning and sanitizing equipment, which improved overall sanitation rating by 14%
Oversaw equipment maintenance work; ensured that staff took preventative safety measures
E D U C ATION
Expanded Functions Dental Assistant Jan 2008
Bradford School, Pittsburgh, PA
Ciara Pitts
C O N TACT
**********@*****.***
Marietta, GA, 30067
Dispute Resolution
Credit Card Transactions
Cash Management
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