Business Analyst Software Development
Resume:
THOMAS WHITAKER
******.*********@*****.***
Business Analyst / Business Analyst Consultant / Subject Matter Expert
OBJECTIVE
Detailed-oriented Professional and Ambitious Business Analyst with 5+ years of hands on experience in all stages of the Software Development Life Cycle (SDLC) gathering, documenting and translating requirements to assure optimum delivery and business satisfaction. I’m seeking an opportunity to utilize my extensive and professional experience as a Business Analyst where I can become a valuable asset and continue to grow professionally.
EDUCATION & ACCOMPLISHMENT
Master’s in Business Management (M.B.A) University of Phoenix, Jacksonville, FL
TECHNICAL SUMMARY
Requirement Tracking Tools
JIRA, Enterprise Architect, Word, Excel, Rally
Modeling & Designing Tools
MS Visio, Enterprise Architect, Axure RP, MS Visio, MS Paint
Methodologies
Scrum, Agile, Waterfall
PROFESSIONAL QUALIFICATIONS
Business Analyst with the ability to understand the As-Is business processes, To-Be business processes and become a Subject Matter Expert for the I.T. team
Modeled the proposed application and functional workflows various UML diagrams and Wireframes
Expertise in all phases of the Software Development Life Cycle (SDLC), including requirements gathering phase, analysis phase, design phase, implementation phase, testing phase and deployment phase as well as software engineering methods like Waterfall and Agile
Experience in creating user stories and use cases by collaborating with Stakeholders and Line of Business
Managed and facilitated Joint Application Development (JAD) sessions with business users and development team to drive out detailed business requirements
Experience creating prototypes using MS Visio and Axure to convert the modules into the design which best meets the user requirements and are feasible for developers
Created Test cases and assisting in User Acceptance Testing (UAT) sessions prior to going Live
Strong team player with excellent interpersonal skills; including the ability to persevere, motivate and successfully drive the team to reach its project completion
Experienced in working on projects with offshore/onshore teams and help Dev and QA teams with understanding Requirements and Acceptance Criteria’s
Strong analytical problem solving, written communication, organizational skills, and attention to detail with a strong desire to deliver quality level of work
PROFESSIONAL EXPERIENCE
First Citizens Bank, Atlanta, GA January 2021 – Present
Business Analyst/ SME
Facilitate JAD sessions with enterprise stakeholders, end users and I.T. team to identify, understand and document business and technical requirements into User Stories while engaging in Agile practices
Monitor and report to business partners and management on the status of project efforts, identifying issues that inhibit the attainment of project goals, and implementing corrective actions
Develop detailed and effective requirements documents based for approved projects with the understanding that requirements drive development and testing
Proactively tracked activities in product backlog and work with stakeholders to identify features for all upcoming release
Participated in the daily Scrum, Sprint Planning, Sprint Retrospective, and Sprint Demo to provide status updates, mitigate road blocks and show sprint progress
Create Use Cases, User Stories and Business Requirement Documents (BRD) and document child user stories and support them with UML activity diagram and wireframes as needed
Managed the development and QA teams to ensure timely and accurate reporting on all projects
Coordinate with onshore and offshore teams and worked closely with the developers/testers to assure through understanding of the User Stories and the Acceptance Criteria
Ensuring all documentation is complete, understandable and accessible across the Business and I.T. team
Used Jira for requirements management, planning, scheduling, defect tracking and managing the defects
Engaged in Business Prioritization meetings to identify requirements scheduled for the upcoming release, and propose business solutions that best fit business needs
Identify gaps and shortcomings in solution and help determine necessary workaround and/or changes to the solution proposed
Occasionally perform User Acceptance Testing to ensure that the user acceptance criteria are met
Create test plans, develop test cases, conducted and coordinated business acceptance and regression testing
Perform User Acceptance Testing (UAT) and supported UAT testers during UAT week, and involved in scheduling UAT on a monthly basis with the SME’s to make sure that all the requirements are addressed in the application
Anthem Health, Atlanta GA September 2018- December 2020
Business Analyst Consultant
Engaged in requirement gathering sessions, collecting and defining requirements and translating them into functional design, test planning and user documentation processes.
Provided advise to internal business groups on process improvement projects by analyzing business process flows and identifying changes
Assisted in the creation of As-Is-Business Models, required for auditing purposes as well as be used as a standard operating procedures, by working closely with SME’s from various line of business
Participated in constructing mock-ups and prototypes, and testing of new or enhanced applications
Worked with the Product Owner to ensure product backlog is prioritized, and ready for development
Participated and actively engaged in project discussions and review meetings to update QA team on impact analysis, test cases, script enhancements and defect tracking
Identified ongoing issues and gaps within project plans, in order to eliminate implementation issues.
Worked closely with the developers/testers and assist in sprint planning meetings to review user stories, and provided any UML diagrams when needed
Coordinated weekly sprint review meeting with Business to demo features accomplished during the sprint
Wrote numerous SQL queries and executed the queries against the Oracle Database to assure accuract of the data store
Worked closely with Developers, Product Manager, QA and Technical support team to assure comprehensive communication across all team members
Contact this candidate