Customer Service Personal Banker

Jarvis Butler

Tallahassee, FL *****

Work Experience

Personal Banker

Truist Financial - Tallahassee, FL April 2022 to Present

● Provide positive client experience to ensure client feels taken care of.

● Conduct both complex and standard transaction.

● Client outreach through cold and warm calls to identify and help customers with banking needs.

● Help clients with opening new accounts and problem resolution of their banking and offer solutions to support these clients.

Head Teller

Tallahassee-Leon Federal Credit Union - Tallahassee, FL August 2019 to April 2022

● Greets all clients and visitors to make sure they have a great experience.

● Receives check and cash for deposit, verifies amounts, and helps customer with withdrawals.

● Great attention to detail and to document all transactions for the customer.

● Process all mail and night depository transactions. Assistant Manager

Walgreens - Tallahassee, FL Jan 2017 to August 2019

● Greets customers and clinic patients and offers assistance with questions and services.

● Resolves customer complaints and helps respond to customers’ needs.

● Builds out schedules for all team members to make sure staffing levels are adequate. Food Service Manager

Circle K - Gibsonton, FL June 2015 to February 2018

● Cash handling on all transactions.

● Greet customers and make sure they have a great experience.

● Daily inventory management and order to make sure store was stocked Education

Stratford University

Bachelor's degree in Business Management

April 2011 to May 2015

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