Clerk Typist
Resume:
Latrice Diane Carroll
East Windsor, NJ 08512
PROFESSIONAL SUMMARY:
An experienced administrative/clerical professional with over 20 years of professional office experience in State Government, Security, Medical and Dental Industry practices.
SKILLS:
Dentrix Chiropractic Assistance
Denticon Customer Service Switchboard
Operations Database and File Management Calendar and Scheduling Management
Quality Control/Assurance Microsoft Word and Excel Typing
60WPM Dental Office Skills Course Completion
Dental Radiology Course Completion Office Skills Course Completion
Work History:
03/2021 to present
State of New Jersey (Board of Public Utilities)
Trenton, New Jersey
Clerk Typist
Process and document information, recorded audio, handwritten notes, documents or live notes from a meeting, and type that information into a digital format, excellent keyboarding skills, entering text with applications like word processor and spreadsheets, good listening and verbal skills for receiving information by phone, operate office machinery, such as copiers and fax equipment, and have good interpersonal skills for interacting with office staff, vendors and customers, and also handle other office tasks.
08/2014 to 02/2021
Dr. H. Greenfield (Dental Office)
Hamilton, New Jersey
Dental Assistant/Receptionist
Answer phones, verify insurances, general office administrative duties, schedule appointments, filing, light typing, customer service, chairside assisting, submits dental claims
11/2014 to 8/2015
Fischer Chiropractic,
Hamilton, New Jersey
Chiropractic Assistant
Greeted and treat patients with chiropractic therapies, answered phones, scheduled appointments, examinations, filing, and customer service
11/2013 to 11/2015
AC Dental,
Hamilton, New Jersey
Dental Assistant Receptionist
Answered phones, verified insurances, general office administrative duties, scheduling appointments, customer service, chairside assisting, submitted Dental Claims
8/2013 to 11/2013
State of NJ Department of DHS, Trenton New Jersey
NJSNAP Outreach (Temporary Agency)
Receptionist/Clerk
Incoming and outgoing calls, NJSNAP Intake, creating excel spreadsheets, general office duties, filing answering phones, open, sort and distributed incoming mail.
6/2013 to 12/2013
Hibbert Group - (Office team Staffing Agency)
Ewing, New Jersey
Customer Service Representative
Outbound Call Center, answered phones
4/2012 to 4/2013
Pennington Dental Care,
Pennington, New Jersey
Receptionist/Dental Assistant,
Answered incoming phone calls and took accurate message, Scheduled patients appointments, Maintained and filed office charts and patient records, directed patients to designated exam/waiting room, Assisted doctors with performing medical procedures such as crown/bridge, root canal and filing/dentures procedures
4/2011 to 4/2012
Thomasville (Joule Temporary Agency)
Oxford Valley, PA
Receptionist
Greeted customers upon arrival, provided payroll support, entered data into database, typed office memos and correspondences, answered customer and vendor inquires, Answered, screened and transferred incoming phones calls, performed other general office duties such as scanning and filing
1/2009 to 3/2011
Eastern Dental
Ewing, NJ
Part- Time Front Desk Dental Assistant
Answered incoming patient calls and inquiries, Scheduled patient appointments and entered appointments into database, sent out appointment reminder notices, Retrieved, filed and updated patient records, Assisted doctors with performing medical procedures such as crown/bridge, root canal and filing/dentures procedures
10/2007 to 12/2008
Pediatric Dental
Hamilton, NJ
Part-Time Dental Assistant
Answered incoming phone lines, maintained patient records and files Directed patients to designated exam/waiting room Assisted doctors with performing medical procedures such as Pulp.otomies, Dental Crowning, Pediatric Extractions, Dental Radiographs procedures
1/2005 to 10/2007
Dental Health Associates
Hamilton Square, NJ
Front Desk Receptionist/Sterilization Technician
Cleaned and packaged dental instruments Greeted incoming patients, answered incoming phone lines and routed to appropriate employee, Scheduled and confirmed patients’ appointments, verified patient’s insurance information, received co-pays, and patient ‘s payments.
09/2004 to 012/2005
Department of Labor/Disability Determination Services
Trenton, NJ
Clerk/Receptionist (Joule Temporary Agency)
Answered and process calls to the Disability Determination, reported trouble with Services phone lines when needed, Input and reviewed disability claims, Maintained/sort files and file records, performed photo copying, typing and scanning as required, developed disability cases, provided information on to claimants concerning their cases, Maintained all confidential, personnel files
4/2003 to 9/2004
Trenton Times (Joule' Temp. Agency)
Trenton, NJ
Front Desk Receptionist/Security Control Officer
Secured premises, answered all incoming telephone lines, performed light typing of memos and letters, provided general information to public/staff, directed calls to appropriate staff member, Maintained and ensured all customers provided positive proof of identification, maintained orderly operation of the facility, performed routine premise checks as required for safety, Maintained and updated daily security log
4/2001 to 10/2002
Central Files Governor’s Office (Joule Temporary Agency)
Trenton, NJ
Administration and Personnel
Responded to and/or directing numerous phone calls to various offices utilizing the telephone switchboard, Performed light typing, Maintained office filing system, Performed light typing, Maintained office filing system, Input and updated proclamations utilizing the computer database, Provided office coverage to the Protocol, Authorities, and the Deputy Chief of Staff offices, Maintained office climate by meeting and greeting visitors, Xeroxed and faxed documents and sorted incoming and outgoing mail and letters
EDUCATION
09/95-06/99 High School Diploma
03/01 Certification of Completion in Office Skills MCVO-Tech
Present BA of Science- University of Phoenix
References Available Upon Request
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