Medical Laboratory Customer Service
Resume:
Racquel F. Frias
Apt. ***-C Oxon Hill MD, 20745
United States
(301)535 - 5549
*************@*****.***
SUMMARY
Excellent customer service skills focus on providing prompt and service.
Strong work ethic who works gracefully under pressure, empathetic and sensitive towards others, and dedicated.
Bilingual in English and Tagalog
Trained in vitals, injections, blood draws (via venipuncture and capillary puncture), and administrative duties
Knowledgeable with OSHA laws, rules and implementation guidelines.
EDUCATION AND CERTIFICATION
Virgen Milagrosa University Foundation, Pangasinan Philippines
Bachelor’s degree Diploma- Bachelor of Medical Laboratory Science Graduate 2014
Syscoms International Technology Institute, Dubai UAE
Diploma - Secretarial Course
LONG-TERM CARE LEARNING CENTER 2021
Certificate of Cognitive Impairment and Mental Illness training
Certificate of Basic Food Safety training
Certificate of Emergency Disaster Training for Staff training
Certificate of Fire and Life Safety training
Certificate of Health and Psychosocial Needs of Older adults training
Certificate of Residents Assessment and Service Plans
Certificate of Infection Control and Standard Precautions
Certificate of Resident Rights
American Red Cross Training Services: Adult First Aid/ CPR
Seminar Attended Philippine Association of Medical Technologist- Stem Cells & Appheresis
Certificate of Seminar in 2nd Phlebotomy Training for Medical Laboratory Science Interns
Certificate of Seminar in 1st Phlebotomy Training for Medical Laboratory Science Interns
PROFESSIONAL EXPERIENCES:
United Medical Center, Washington D.C.- Medical Technologist -February 22,2022-Present
Test and analyze body fluids, such as blood, urine samples.
Operate laboratory equipment, such as microscopes and automated cell counters.
Use automated equipment that analyzes multiple samples at the same time.
Record data from medical tests and enter results into a patient's medical record.
.LAB.ANALYZER IN THE UMC LABORATORY
SYSMEX XN-1000 R Hematology Analyzer
ACLTOP 300 IN COAGULATION
IQ200 SELECT IN URINALYSIS
ICHEM VELOCITY IN URINALYSIS
Washington Hospital Center - Medical Technologist 1- Nov.2021-Feb.
Use established lab protocol to perform laboratory tests in UA and Coagulation, and log
the results of those tests.
Determine specimen validity within the first 20 minutes of receiving the specimen.
Inform nurse of collection protocols if a specimen is rejected.
Identify, diagnose and repair issues that may arise with the laboratory equipment
Verify all test results and ensure they are correctly matched with the specimen
Label and organize all tests appropriately to make sure that they are easily retrievable.
Angel’s heart Assisted Living -Medical Technician 2020 – November 2021
Excellent interpersonal skills, which includes, patience, empathy and passion.
Monitoring Resident’s vital signs.
Preparing and giving medicines for the residents
Helping residents for their physical activities
Region 1 Medical Center, Philippines - Laboratory Technician/ Phlebotomist / Medical Tech.
Performed full range of lab test procedures
Analysis for diagnosis treatment and prevention of the diseases.
Authored standard operating procedures & performed equipment calibration to ensure 100% accuracy of lab & testing results.
Executed & analyzed tests in areas including Chemistry; Hematology; Urinalysis; Serology; Histopathology; Microbiology to aid Physician in diagnosing & treating diseases.
Ensured test-result validity before recording, reporting results
Preparation of the laboratory materials needed on the procedure test.
Withdrawing blood from the patients through venipuncture or fingerstick
Analyzing blood specimens using the correct equipment.
Preparing specimens for transportation including labeling vials matching blood specimens to patients.
Evaluate quality control within laboratory using standard laboratory test & measurements controls.
Al Mutaharek Gen. Maintenance and contracting company LLC, Dubai United Arab Emirates
-Operation in Charge
Taking full responsibility for the day to day running of all operational areas
Promoting a positive health and safety cultures on site.
Setting & achieving operational goals.
Giving up reports, presentations and also minutes in meetings.
Check the prepared work plan for the maintenance and interiors work for the project design.
In charge for mobilizing laborer in the site, checking the project in the site .
Island Shadow Advertising Company LLC – Marketing Executive Dubai UAE
Overseeing and developing marketing campaigns.
Conducting research and analyzing data to identify and define the clients.
Devising and presenting ideas and strategies to the clients.
Writing and sending quotations through emails to the client.
A minute meeting with the client for the presentation.
Contact this candidate