***********@*****.***
San Antonio, TX
G/H
GEMMA HASTY
About
Experience Lead Medical Assistant & surgical aid with over 15 years of success in improving patient satisfaction, increasing team productivity, proving track record of implementing new treatment protocols with strong work ethic.
Experience
Lead Medical/Surgical/ Sales Asst
Dr. Connie Hiers Plastic Surgery / San Antonio, TX
2018 – Current
Duties & Responsibilities:
oAdminister ordered medications via various routes (oral, topical, IV)
oProcess orders for medications and supplies promptly
oAssist with onboarding and training new team members
oPerform routine clinical functions under the supervision of a licensed provider
oAssist providers in navigating electronic health records (EHR/EMR)
oParticipate in team-based care and patient education initiatives
oOversee daily activities of other medical assistants in conjunction with the Practice Manager
oSupported Physician with office surgeries: Liposuction, Tummy Tucks. ect
Insurance Verification Specialist
Paesanos Parkway Imaging / San Antonio, TX
2014-2016: PART TIME
oPrepare promissory notes for self-pay patients
oVerify insurance information and enter it accurately into the system.
oAttend staff meetings and training sessions
oCollect and document patient demographics and insurance details
oObtain prior authorizations based on insurance plan guidelines
Lead Medical/ MOHS Surgical Assistant
Alaska Center for Dermatology / Anchorage, AK
2007-2012
oAssisted with skin biopsies
oAssisted with skin cancer excision surgeries and MOHS staged surgical procedures
oWound care dressing change with preparation and administered medications
Front Office Scheduler and Lead Back Office Aid
Natural Health Canter / Anchorage, AK
2001-2008
oOversee daily activities of other medical assistants in conjunction with the Practice Manager
oAided in charting
oProcess orders for medications and supplies promptly
oOpening and closing duties
SKILLS
Strong knowledge IV methods
Wound care products and expertise
CPR and BLS certified
Medical instrument sterilization mastery
EMR certified
Phlebotomy
EMSCULPT NEO
Patient focused and compassionate.
Insurance claims
Efficient in EMR: Boomerang FX
Excellent communication skills
Attention to detail
Ability to collaborate effectively
EDUCATION
East High School 1992-95
Anchorage, AK
oDiploma
University of Anchorage Alaska 2012-2013
Anchorage, AK
oRad Tech Program