Information Security Human Resource

Jefferson Esosa FESTUS

Objective

I’m a solution focused IT professional with over 7 years of experience in supporting critical internal infrastructure and applications focusing on firewalls, including network configuration, security policies, and firmware/software updates. Expertise in analysis, design, testing, troubleshooting of network systems and applications. I desire further growth and accomplishment by utilizing my skills in Computer Networking/System and Network Security Solutions and Administration/ Computer Hardware Maintenance/ Operating System Installation and other IT related fields with a high level of integrity in a dynamic team. Personal Data

Educational Profile

Other Qualifications

Work Experience

• Name: Jefferson Esosa Festus

• Address: 47, Ade-Adenaike Street Ojomo, Irawo Mile 12, Lagos State.

• Phone No: +234**********

• Email: *****************@*****.***

• Gender: Male

• Date Of Birth: March 2,1990

• Nationality: Nigerian

2008 - 2013 Covenant University Otta, Ogun State. (B.Sc. Computer Science) 2005 - 2008 Regal College Sagamu, Ogun State. (WASSCE) 2001 - 2005 Crown College Ibara Abeokuta, Ogun State. (JSCE) 1994 - 2001 Mayflower Junior School Ikenne, Ogun State. (FSLC)

• DIPLOMA IN INFORMATION SECURITY & CYBERLAW

Scholars International Institute of Technology (July 2020)

• ADVANCE DIPLOMA IN TELECOMMUNICATIONS (TTC MOBILE)

(October 2016)

• COMPTIA SECURITY+ (SEC+)

In view

• DIPLOMA IN MANAGEMENT INFORMATION SYSTEM (MIS)

Scholars Industrial Information Technology India (SIIT) (September 2015)

• CERTIFICATE OF NATIONAL SERVICE (NYSC)

NYSC Discharge Certificate (March 2015)

• CERTIFICATE IN PROJECT MANAGEMENT PROFESSIONAL (PMP) Project Management Professional (January 2015)

• CERTIFICATE IN MANAGEMENT OF INTERNATIONAL HEALTH AND SAFETY

(HSE LEVEL III) Health Safety And Environment (January 2015) Folti Technologies Limited.

Position held: I.T Platform and System Control (January 2024 – Till date)

• Manage all technology-related operations, systems, and infrastructure within the organization. Ensure that technology functions smoothly and efficiently to support the business's objectives.

• Regularly assess the performance of IT systems and operations to identify areas for improvement and optimization. This evaluation helps in maintaining the effectiveness and security of technology assets.

• Develop and implement IT policies and procedures to ensure that technology operations align with the organization's goals, compliance requirements, and best practices which help standardize technology usage and security protocols.

• Manage relationships with technology vendors and service providers, overseeing contracts, negotiations, and ensuring that external services meet the company's standards.

• Implement robust cybersecurity measures and ensure compliance with industry regulations and data protection standards, safeguarding sensitive transportation data and customer information.

• Develop and maintain efficient incident response procedures, ensuring rapid resolution of system failures and technology-related issues.

• Plan and manage the IT department's budget, allocating resources effectively and cost-efficient to support technology initiatives and infrastructure maintenance.

• Collaborate with other departments, such as operations and logistics, to identify opportunities for technology integration that improve transportation efficiency and customer experience. ADDRESS:

47 Ade-Adenaike Street Ojomo,

Irawo Mile 12, Lagos State.

PHONE NO: +234**********

EMAIL *****************@*****.***

Skool Media Nigeria Limited.

Position held: I.T Officer (November 2021 – January 2024)

• Diagnosed and resolved end-user network problems, supporting local and mobile devices in-site

• Performed PC and OS configuration and installation

• Complemented IT support activities by ensuring that reported calls and logs are resolved and concluded within defined timelines

• Maintained accurate and descriptive log of all reported incidents and requests

• Supported other units in the enforcement of the IT policy and IT related standard operating procedures.

• Identified, diagnosed and resolved problems for computer users - software applications, Operating System and ERP

• Troubleshooted computer hardware related issues

• General hardware proactive maintenance in accordance with defined procedures and schedules

• Assist in implementing new network technologies, software and equipment roll outs

• Performed IT assets/hardware inventory and administration

• Configured various policies and rules and web filtering on each department as well as bandwidth allocation/load balancing

• Performed regular upgrades and patch update on network and server equipment where applicable.

• Assigned various users to domains on Active Directory and assigning policies to same. Freelance.

Position held: Freelance I.T Helpdesk & Administrator (March 2020 – November 2021)

• Supported different clients in the implementation of the IT approach and IT related standard working systems.

• Assisted in executing new system innovations, maintenance and gear move outs and general equipment proactive upkeep as per techniques and schedules.

• Performed regular hardware upgrades and software updates on required devices generally where applicable and as deem fit.

• Proactively performed troubleshooting and implementation of network, system hardware and software support as demanded and recommended.

Monurent Nigeria Ltd.

Position held: I.T Systems Support & Administrator (May 2019 – February 2020)

• Assigned different users accordingly on Active Directory and doling out strategies to same

• Supported different users in the implementation of the IT approach and IT related standard working systems.

• Assisted in executing new system innovations, maintenance and gear move outs and general equipment proactive upkeep as per techniques and schedules.

• Installed operating systems and troubleshooted various PC faults (hardware and software) and changing various parts where necessary.

• Proactively performed troubleshooting and implementation of network, system hardware and software support as at when due.

Sinet Technologies/Deli Foods Nigeria Ltd.

Position held: IT Support Engineer (August 2016 – April 2018)

• Performed PC configuration and installation, identify, diagnose and resolve problems for users - software applications, Operating System and ERP.

• Created and maintained various domains assigned for various departments on required devices.

• Performed regular hardware upgrades and software updates on required devices, departments and generally where applicable.

• Assigned various users to domains on Active Directory and assigning policies to same

• Supported other units in the enforcement of the IT policy and IT related standard operating procedures.

• Assisted in implementing new network technologies, software and equipment roll outs and general hardware proactive maintenance in accordance with procedures and schedules

• Diagnosed and resolved end-user network problems, supporting local and mobile devices in-site and maintain accurate and descriptive log of all reported incidents and requests. Achievements

Skills and Abilities

References

Securishield Solutions.

Position held: Data Analyst. (December 2015 – August 2016)

• Generated, analyzed, and gave proper interpretations to clients’ fleet reports.

• Oversaw tracking device installations with technicians and troubleshooting as required.

• Carried out installation documentation process and client training after device installation. Sean Cussons Consulting Owerri, Imo State.

Position held: IT Support Engineer. (June 2015 - September 2015)

• Installed network and computer systems.

• Maintained, repaired and upgraded network and computer systems.

• Diagnosed and fixed problems or potential problems with the network and its hardware

• Monitored network and systems to improve performance.

• Ensured computer security, network security and a virus free IT environment. Nigeria Christian Corpers’ Fellowship, Imo State Chapter (NYSC). Position held: President. (April 2014 - June 2015)

• Ensured productive teamwork, planning and organizing of people, projects and programs across the state and coordinated programs approved by the executives.

• Mentored corps members on personal development, drove partnership and strategic alliances required for special projects, conceptualized and developed projects. Fruitful Vine Computer Institute Badagry, Lagos State (PRE-NYSC) Position held: ICT Technician/Facilitator (August 2011 - March 2014)

• Taught and gave practical illustrations to students on the use of Microsoft Office Suites, desktop publishing, computer peripherals and other components.

• Ensured all computer systems (desktops and laptops - hardware and software) and other IT related gadgets (printer, scanner etc.) and network were in good working condition always.

• Carried out operating system installation and reinstallation, network configuration, system formatting and also carried other students along while performing all these.

• Was part of the team at Sinet that implemented a 2 days Datacenter migration for a top tier Oil and Gas Company in the country.

• Upgraded the network infrastructure at Monurent from radio 5Mbps to Fiber 10Mbps.

• Recommended and upgraded the system configurations from Intel Centrino to Intel Core i5-9th Generation.

• Implemented a central wireless printing solution at Skool Media which cut on transitioning time, paper cost reduction and staff effectiveness.

• Also ensured the network infrastructure was upgraded from Mikrotik RB-2011 to a TP-Link Archer C- 4000 Triband Router and from 10Mbps to 25Mbps which enhanced network coverage, staff productivity and response time to network based tasks.

• Recommended and upgraded the system configurations/hardware for locations from Intel Celeron and Atom to Intel Core i3-10th Generation with adequate RAM.

• Upgraded the existing Windows Server from Windows Server 2008R2 to Windows Server 2019 which aided more robust functionality and patch support.

• Reviewed and updated the I.T Standard Operating Procedure (SOP) and ensured security awareness, hardware and software solutions, network infrastructure and server management were well highlighted.

• Ability to work with, install and reinstall Microsoft Windows 11, 10, 8.1, 8, 7, Vista, XP, MAC and other Linux based OS.

• Ability to work with and configure various routers, switches and AP (Netgear, Linksys, D-link, Mikrotik, Ubiquiti, TP-Link etc.), Windows Server Administration, web management and support, system and network administration, VPN and VOIP support.

• Ability to work hard, pay attention to details and deliver with minimum down time.

• Ability to grasp new ideas and integrate them into results, productive team playing skills and excellent human relation skills.

• Flexible, quick to pick up new skills, eager to learn from others, excellent communication and interpersonal relationship skills.

References will be provided upon request.

Contact this candidate